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“Our Favorite Place on The Way To S.L.C.,Utah”

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Best Western Plus Rio Grande Inn
Ranked #16 of 144 Hotels in Albuquerque
Certificate of Excellence
corpus christi,tx, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Our Favorite Place on The Way To S.L.C.,Utah”
Reviewed 16 August 2014

When they say "pet friendly" they mean it.Got a cute little Goodie Bag with milk bones and water for each pup.Very nice and convenient location, close to some old parts of downtown.We drove around just looking at the houses that are so unique. The staff, especially housekeeping was great, even had little chocolates on the pillows and little swans made from the towels. Rooms were always spotless the five or six times we've been there.Great stay, we stop there every time going that way.

Room Tip: We stayed on the third and fourth floors and could see the Hot Air Balloons in the morning.Nice way...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 26 August 2014
Thank you for your review. I'm happy to hear you and your dogs had a wonderful stay with us. We appreciate you coming back to stay with us and hope to see you soon. Have a safe trip to your next destination.

If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
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English first
Buffalo, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

The room was spacious, clean and comfortable. The shower rocked with the shower head and extra jets. The location was right off the highway which made for easy access.The only shortcoming was spotty wifi service. It made planning the next leg of our trip difficult.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomvp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 15 August 2014
Thank you for your review. I'm glad you enjoyed your stay with our comfortable beds and great new shower heads. Sorry to hear that the Wi-Fi was a little spotty. We do also offer a Business Center with computers that are available to our guests. Hope you have safe travels to your next destination.

If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MSY
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2014

BW/Rio Grande is a gewat place to stay. Convenient, comfortable, but staff puts it at the top. We always stay here when in ABQ. Walking distance to Old Town. Hotel has a homey feel to it and is pet friendly, a plus for our traveling Pekingnese. The staff is gracious, polite and helpful. shuttle service is a definite plus. Just off the Interstate and easy access to airport. MSYGuy.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MSYGuy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 15 August 2014
Thank you for the kind review. I'm glad to hear you enjoyed your stay with us again and our amenities. We appreciate you coming back. Hope to see you the next time around.

If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, United States
1 review
Reviewed 11 August 2014

This hotel is located just a short walk from Old Town, Albuquerque, and is right off of the I-40 freeway, not far from the I-25, so an excellent location to everything. Very easy access and simple to find. The staff went out of their way to be helpful and accommodating. The breakfast voucher system is better than most hotels, because you can choose items off the menu, made to order, and it's free until 11:00 a.m., which is later than most hotels. There is a free shuttle to the airport and some other places, and this is one of the few hotels in the Old Town area with a free shuttle, free parking, free WIFI, a business center, a fitness center & a pool, and it's also pet friendly. What more could you want? The room was great and comfortable, and the TV was very nice. Refrigerator in room, so that was nice too!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 13 August 2014
Thank you for the nice review. I'm happy to hear you enjoyed our amenities and the helpfulness of our staff. I couldn't say it any better. I hope the next time you're in the Albuquerque area that you stay with us again.


If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, United States
1 review
Reviewed 10 August 2014

This is a great hotel to stay at for beautiful surroundings, professional and friendly staff and peace and quiet. I travel with a service dog and everyone was helpful and caring. Rooms were clean and bed was awesome.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Georganne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 12 August 2014
Thank you for the nice review. I'm happy to hear that you enjoyed your stay and that my staff was friendly to you and your service dog. I will make sure to share the good words to the hotel staff. Thank you again and have a safe trip back to AZ.

If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

My family and I were visiting relatives in Albuquerque and needed some additional room so decided instead of stay with relatives to rent a room. This hotel was pretty centrally located and check in was a breeze. Shuttle to nearby attractions was a real plus. Thank you Samantha for solving our small problem quickly and professionally. Definitely stay here again.

A++

The Mitchells
San Antonio, Tx

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelers7543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 13 August 2014
Thank you for the review. I'm glad you and your family enjoyed your stay with us. I will make sure to let Samantha know how well she did in helping you. She is a new member to our team and is doing great. So, thank you again for the goods words and have a safe trip back to your destination. Hope to see you soon.


If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City Utah, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

My family and i stayed for 2 nights in the Rio Grande Inn. It was near so many of the sites we wanted to see. The rooms were comfortable and we were able to be right next door to each other. The only problem was the extra charge for the breakfast for the children. I think it would be great if they could order off the $5 menu so costs would not increase that much.That would have made the trip almost perfect.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jayna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Front Office Manager at Best Western Plus Rio Grande Inn, responded to this review, 10 August 2014
Thank you for the review. I'm happy to hear that you and your family had a great stay with us. I apologize for the breakfast charge for your children. I will make sure that the head of that department knows of your issue. Thank you again. Have a safe trip.


If you need to reach us, please contact us at:
guestservicemanager@riograndeinn.com or
1 (505) 843-9500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Rio Grande Inn

Property: Best Western Plus Rio Grande Inn
Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly BEST WESTERN PLUS Rio Grande Inn)
Phone Number:
Region: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Albuquerque
#17 Romantic Hotel in Albuquerque
#19 Family Hotel in Albuquerque
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Rio Grande Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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