I stayed at this lovely establishment for two nights and had booked a king smoking room. I checked in around 4:30 and was told that the room I had booked a month prior was not available. The girl working the desk didn't seem bothered and sort of waited for me to cue her as to her next move. I then asked what was available and after several minutes was moved to a queen smoking. "No big deal" I think but know that I will ask tomorrow for the room I originally booked.
I get to the room and it's much smaller than I had expected, particularly upon noticing that it was a handicap equipped room. There were jokes about going out to get a wheelchair to see if it could actually get through the clearance between the bed and dresser. The smoke odor isn't bad for a smoking room and other than that it seemed clean and tidy. Upon making my way into the bathroom, I see where all the bed space went. The bathroom was huge but the odd thing was that the shower was incredibly tiny! I understood that it was meant for someone that needed a shower chair but I was a little concerned for my friend. He's a bigger guy and I knew the shower was not going to work. It was confirmed after my own cramped shower in the morning.
The next morning I spoke to the front desk again and had a much different customer service experience. I was told that no rooms were clean at that time but I would get what I booked when I came back later that evening. Upon my return, the room was changed with no problems. The second room was fine. A little small for a king bed room but it was fine for one night.
The property was fairly standard for this type of hotel. There was all types of hub-bub outside but it was a Saturday and you'll get that anywhere.
There is an Albertsons right across the street and it's close to I-40., which is nice. It's also a nice area if you're heading up to Sandia Peak. It's a fairly short drive up from here.
If I stay in Albuquerque again though, I will choose a different hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels and Booking.com so you can book your Rodeway Inn East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn East Hotel Albuquerque
- Comfort Inn Albuquerque
- Albuquerque Comfort Inn