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“Perfect place” 5 of 5 bubbles
Review of Hyatt Regency Albuquerque

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Hyatt Regency Albuquerque
Ranked #33 of 144 Hotels in Albuquerque
Certificate of Excellence
Atlanta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect place”
5 of 5 bubbles Reviewed 13 July 2013 via mobile

There this week for a business trip. The staff was just excellent. By the 2nd day all through out the hotel they knew me and greeted me with a great smile. Very attentive and friendly. Was able to walk around to the convention center which was just across the street. Loved the "real" Starbucks in the hotel. One night walked two blocks to the historic Route 66; which had several bars and restaurants. The first night we took a cab to the old towns area that was only 5 minutes away. Another night we tried our luck at an area casino that was about 15 minutes.
My room had this amazing views of the mountains and seeing the painted sky at sunrise was beautiful. The location was perfect for us being right in the heart of Albuquerque downtown. The last night there was a festival with live music in the park in front of the hotel. We sat outside the hotel restaurant listening while enjoying wine. I will be back

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SantoriaLeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
SantoriaLeigh, thank you so much for the excellent review. I'm thrilled that we have exceeded your expectations. On behalf of the entire staff, we look forward to welcoming you back soon!
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1,109 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2013

As a female business traveler on the road service and attention is key. This hotel's staff is second to none. The housekeepers are so sweet and the front desk staff catered to my every request. Great experience!!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lucy2825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
Lucy2825, thank you for your Excellent review. We have an outstanding staff of dedicated hospitality professionals. I'm so pleased that you had a great stay and we look forward to seeing you again.
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Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2013

Had Lunch and Dinner with a group of friends at Forque Restaurant and everything was amazing. Great atmosphere, staff and food. Got multiple dishes to share and try excellent dishes. Everything was amazing. Will be recommending to friends and family.

  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Evelyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
Thank you so much for the excellent review of Forque Kitchen & Bar, Evelyn G. I am thrilled that our staff exceeded your dining expectations. We hope to welcome you back to not just Forque, but an Excellent stay in our hotel soon and sincerely appreciate your business.
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Bakersfield, California
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

We were there for the AFTE meeting in June. This is probably the best hotel in downtown Albuquerque. The room was spacious and comfortable. We were on the 5th floor,facing the convention center park. Every night was quiet and peaceful. We had complimentary Wifi and Statbuck's coffee, during our stay. The hotel has an extensive list of other complimentary items. I forgot my razor, so I called the front desk, and they had one brought to my room within 10 minutes. The gym is well appointed with free weights, elipticals, treadmills, and life-circuit machines. The lockerroom had a sauna. The bar and restaurant attached to the hotel were very good. The front desk staff (Gilbert) were very helpful and accomodating. Many other staff members did greet me throughtout the hotel. There are other nice restaurants located around the hotel, but I wouldn't go walking around the downtown area late at night, but since you are downtown, there is a strong police presence. The bus system is easy to navigate and the University of New Mexico is just minutes away, as is the airport. Great stay.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
Thank you so much for your Excellent review. We're glad you had a great stay during the AFTE Conference and look forward to your next visit.
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Okemos, Michigan
Level Contributor
1,662 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 456 helpful votes
4 of 5 bubbles Reviewed 1 July 2013

Stayed here six nights while attending a professional society meetings. The rooms were nice size with good furnishings. My biggest complaint was with 350 people arriving for meetings on Saturday the lobby bar closed at 9:30 and was not open Sunday evening. Someone in charge needs to take marketing 101.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chipperhigh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
George K: Thank you for staying with us during for your meetings. I sincerely apologize for the HQue Lobby Bar closing at 9:30p and not being opened on Sunday. We have made time adjustments to allow for a more enjoyable experience in each of our Food and Beverage outlets. We look forward to you returning soon and giving us another chance to enjoy an Excellent stay.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 June 2013

For as much as they charge, we expected complimentary wi-fi (nope), better housekeeping (had to hunt down for shampoo, then she only spoke Spanish), and we laughed upon seeing the bottle of Aquafina for "only" $5 (same bottle at 7/11: $1.79). Concierge has little info regarding restaurants in the area (directed us to a bar whose kitchen had closed an hour before) and while location is close to Convention Center, the abundance of homeless hoarded in the area made any excursion after dark unpleasant. Watching a guy urinate next to the parking garage we were instructed to use (which was not manned at night, btw) did not give any confidence in security or safety. We ended up escorting the women we were with to any location outside the hotel proper, including the parking garage, after they were harrassed and followed back to the hotel by several drunk homeless guys who screamed obscenities the whole time due to the refusal to give money or the tacos they were carrying (which was one of the few places to get food in the area, and which was $50+ for a dozen crappy tacos and sides, what?!). When we asked about this lack of information or notification of aggressive homeless people in the area, we got a shrug and a "everyone knows about it". Maybe locals do, but a hotel & it's staff cannot think that all guests in their hotel are locals! Albuquerque needs to work with shelters, the VA, something....dozens of drunk or high vagrants threatening us and even each other, public urination, all of this next to a "luxury" property we paid hundreds of dollars to stay in, on top of the same service & treatment I would expect from a Super 8 is laughable. No free wi-fi, no replacement on standard coffee (we were given more decaf?), staff that doesn't speak English or know what is available in the area AND that forgets to mention the swarm of homeless around their property? Step it up, Hyatt. Next time, I'll book at a cheaper hotel and use the savings to buy water, wi-fi and upgrade to a room with a fridge.

  • Stayed June 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TravelsWithZest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 15 July 2013
TravelsWithZest: I am so sorry about your experience at our hotel. Our goal is for each guest to have an excellent experience. I appreciate the specifics regarding the problems you encountered. Please, rest assured, we will address and retrain in order to improve the quality of your next stay.
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Artesia, New Mexico
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 17 June 2013

This hotel is everything you need to have a great stay in the best location in down Albuquerque. It just walking distance from the civic center, restaurants and night life. The hotel has valet and self-parking. The staff is very helpful and the lobby has free Wi-Fi and Starbucks

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank katie1898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review, 18 June 2013
katie1898: Thank you so much for your glowing review. We're glad you had a great stay and find us to be the best location in downtown Albuquerque and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Albuquerque

Property: Hyatt Regency Albuquerque
Address: 330 Tijeras Ave NW, Albuquerque, NM 87102
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Albuquerque
#33 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
Official Description (provided by the hotel):
Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more   less 
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque

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