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San Mateo Inn & Suites
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Reviews (161)
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45 - 50 of 161 reviews
Reviewed 13 October 2013

My roommate and I stopped here on the way to Flagstaff. We stayed only one night, and the hotel was completely fine. We experienced no major issues. If you're just passing through town, then this place is perfect. We got an extremely low price, and the location was excellent.

  • Stayed: May 2013, travelled with friends
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Thank Agcat05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta A, General Manager at San Mateo Inn & Suites, responded to this reviewResponded 10 November 2013

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future.

With are well trained and pleasant staff we strive to make each guest 100% satisfied.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

This place is very budget oriented. My bed smelled like it was already slept in for a week. Killed 4 fly's, 1 still buzzing around. Could not get fridge/microwave in room and someone put down that we were staying for 1 day, not the week...so we came back to the room after working overnight to dead key cards. Overall...pretty bad experience.

  • Stayed: October 2013
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Thank patrickaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta A, General Manager at San Mateo Inn & Suites, responded to this reviewResponded 10 November 2013

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta.

As you see we have several great reviews. We do try to make everyone 100% satisfied, at times we do not please everyone, but we continue to try.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.

Sincerely,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Denison, Texas USA
1
Reviewed 13 September 2013

This hotel was very nice and everything went perfect. Bed and pillows are very comfortable...we called ahead while on the road to reserve the room and the staff was very helpful and it was a quick check in. Will be staying at this hotel next time!!

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta A, General Manager at San Mateo Inn & Suites, responded to this reviewResponded 10 November 2013

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future.

With are well trained and pleasant staff we strive to make each guest 100% satisfied. As you can see 99.9% of are guest are very pleased with our hotel and staff, and we continue to try to satisfy the other .1%.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2013

Clean, spacious, comfortable room. Was nice to have the microwave and fridge in room. Was about 5 miles from his training. The area is not great to check out and didn't have good views, but he just wanted something close to class. Did feel safe. The stairwell was really smelly. Definintely was good for dog lovers, although I didn't think carrying your dog in your arms and getting breakfast holding the dog was a great thing to do. Good amount of choices for breakfast. There was a leak under the bathroom sink where it appeared to be getting moldy. Cookies at the front desk in the afternoon. Close to the big I to get around Abq easily. He wouldn't have an issue staying here again, but not for romance.

Room Tip: We were on the back side, so unsure if those in front had road noise? Was off the road a bit, but the interstate is pretty close.
  • Stayed: August 2013, travelled on business
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Thank Bloomfield_NMShearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta A, General Manager at San Mateo Inn & Suites, responded to this reviewResponded 10 November 2013

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future.

With are well trained and pleasant staff we strive to make each guest 100% satisfied. As you can see 99.9% of are guest are very pleased with our hotel and staff, and we continue to try to satisfy the other .1%.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

We always stay here when in Albuquerque with our dog. They have a great dog-walk with pick up and disposal products at hand. They usually have dog biscuits at the counter. It is a very comfortable hotel with friendly staff and a decent, if not great, breakfast. It also has a Village Inn on the property which makes it easy if you are too road weary to go out for dinner.

Room Tip: If you want the first floor, ask for a handicapped accessible room.
  • Stayed: August 2013, travelled on business
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Thank Maxrn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta A, General Manager at San Mateo Inn & Suites, responded to this reviewResponded 10 November 2013

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future.

With are well trained and pleasant staff we strive to make each guest 100% satisfied. As you can see 99.9% of are guest are very pleased with our hotel and staff, and we continue to try to satisfy the other .1%.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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