We stayed two nights, and were satisfied with most things, but not everything. We paid $50 per night for a 2-Queen bed room. Checking in took a long time. The guy was nice, but couldn't see the screen very well, and the mouse didn't work well, and when he processed my credit card it wouldn't work at the desk, so he had to go to the office. The parking lot is small and the spaces even smaller. The interstate noise during the evening and early morning was our first acknowledgement about why it was such a low price for the room. For breakfast, we were looking forward to the one the offered free, which should have had eggs and bacon type items, along with cereal and toast. We got in there 30 minutes before the closing time and they had already put up all the eggs and bacon/sausage stuff. We had to eat, so we had toast and bagels and cereal unhappily. Two other couples came in while we there - both left unhappily. There isn't a place near the hotel to walk to and eat, so it was a problem. I would have felt better if they had posted a sign up saying they apologized for running out or had some kind of problem, but leaving us hanging was not good....especially when you have children. Another thing that wasn't pleasing was that we left the sign on the door that said "Do Not Disturb", but we got the inevitable knock on the door mid morning from the cleaning staff.
If we HAD to stay here again we would, but it certainly isn't our first choice. The staff was kind, and the place felt clean, but the customer service needs polished.
- Official Description (provided by the hotel):
- Howard Johnson ABQ Midtown-formerly Plaza Inn Abq. offers 120 Spacious Guests Rooms and Suites. We are just minutes away from UNM, Presbyterian Hospital, Heart Hospital, Kirtland AFB, Isotopes, Lobos and Downtown ABQ! We are the preferred hotel for ABQ Balloon Festival, Sporting Events and local Attractions. We are also a Pet Friendly Hotel. We offer a FREE Hot Breakfast with Omelets, Scrambled Eggs, Bacon, Sausage, french Toast, Grits, Boiled Eggs, Biscuits & Gravy & more, FREE WIFI, Freshly baked Cookies Daily from 4pm-8pm with Tea and Iced lemonade, Indoor Heated Pool and Hot Tub, Pet walking area, FREE USA Today, free shuttle, Refrigs and microwaves in EVERY Room. We have over 6 Restaurants that deliver food right to your room. Enjoy our Chess game in the lobby. We also have meeting rooms and Banquet facilities. ... more less
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- Also Known As:
- Plaza Inn Albuquerque Hotel Albuquerque
- Plaza Hotel Albuquerque
- Albuquerque Plaza Hotel