I had a reservation at the Plaza Inn, but when I arrived in the evening, I had a very surly, unfriendly gentleman at the main desk tell me that the hotel was overbooked and that there were no rooms available. He then proceeded to tell me that I'd have to be sent to a different hotel, except that he didn't inform me what it's name was or where it was, and he didn't give me any transfer paperwork. When I arrived at the new hotel (which had quite friendly, knowledgeable staff), the asked for my transfer paperwork, which I didn't have. Thankfully, they gave me a room at a great price anyway.
As if this experience wasn't poor enough, the Plaza Inn proceeded to charge my credit card one night's stay for "not canceling my reservation" ahead of time. Although they did refund my credit card after talking to the manager, the entire experience was frustrating and unacceptable, and the staff (apart from the general manager) was rude and unprofessional.
- Official Description (provided by the hotel):
- Howard Johnson ABQ Midtown-formerly Plaza Inn Abq. offers 120 Spacious Guests Rooms and Suites. We are just minutes away from UNM, Presbyterian Hospital, Heart Hospital, Kirtland AFB, Isotopes, Lobos and Downtown ABQ! We are the preferred hotel for ABQ Balloon Festival, Sporting Events and local Attractions. We are also a Pet Friendly Hotel. We offer a FREE Hot Breakfast with Omelets, Scrambled Eggs, Bacon, Sausage, french Toast, Grits, Boiled Eggs, Biscuits & Gravy & more, FREE WIFI, Freshly baked Cookies Daily from 4pm-8pm with Tea and Iced lemonade, Indoor Heated Pool and Hot Tub, Pet walking area, FREE USA Today, free shuttle, Refrigs and microwaves in EVERY Room. We have over 6 Restaurants that deliver food right to your room. Enjoy our Chess game in the lobby. We also have meeting rooms and Banquet facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Priceline, Ebookers, Agoda, TripOnline SA, Odigeo, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Howard Johnson Albuquerque Midtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Plaza Inn Albuquerque Hotel Albuquerque
- Plaza Hotel Albuquerque
- Albuquerque Plaza Hotel