My company had our Christmas party here. It was very nice, the food was great! Parking was ample. I would like to check out the Q Bar after work for happy hour soon! I poked my head in and it looked like a great place!More
- Free Wifi
- Free Parking
We had our company holiday Christmas party here this month. When we arrived there was a place to hang our coats. The conference room was set up beautifully with centerpieces and the lighting was perfect. During dinner the waitors were very attentive and the service was excellent. I highly recommend it!
Dear Melissa W, we are thrilled to hear your holiday party was an excellent event and we were honored to host you all. The holidays are a special time and we strive to provide excellent and warm service during holiday get-togethers. Thank you for the fantastic five star review. We wish you happy holidays and look forward to your next visit to Hotel Albuquerque at Old Town.
we were quite satisfied with everything as stated below specially the housekeeping crew was very efficient and the superviser Barbara Apodaca was exceptionally professional and courteous.
One thing that wasted quite a bit of our time was waiting for food in the restaurant. food was good once it got there. waiters were very polite and efficient. seemed like there was one cook for large amt of people and every one had to wait 20-30 minutes after ordering the food.
Dear rkatial, we thank you for choosing to stay with us at Hotel Albuquerque at Old Town and are delighted to hear your stay was a satisfying experience. Thank you for the wonderful compliment about our housekeeping and hotel staff. We strive to provide excellent and genuine service and are happy to hear we provided you with such. We appreciate the feedback regarding the restaurant and are making sure we are scheduling properly and working efficiently. Thank you for the kind review and we look forward to welcoming you to Hotel Albuquerque in the future.
Got here early in the day and they had my room ready which was great! Nice convenient location close to Old Town, literally a 5 minute walk. It was bitterly cold, but well worth the walk to mosey around the shops and cafes. No shuttle to the airport, but front desk called Sunport Shuttles and arranged for me - very easy and efficient. All in all an excellent experience.
Dear CeeBeeAuckland, thank you for choosing to stay with us at Hotel Albuquerque at Old Town and we are happy to hear we were able to accommodate you with an early check-in. We know when traveling it is always a nice surprise to be able relax and get settled in so we try our best to provide for our guests. Thank you for fantastic five star review, we sincerely appreciate it. We hope to have the opportunity to welcome you to Hotel Albuquerque in the future for continuously great stays.
The hotel was nicely decorated. The room was quiet, clean and the bed extremely comfortable. Lots of pillows, nice down comforter and quality linens. The air/heating unit was quiet and kept the room comfortable. The bathroom towels were soft and very absorbent. We would have liked a larger LCD TV that telescoped/swiveled out of the cabinet. The room could have used a divan/love seat or at least 2 comfy chairs as the desk chair is not suitable for sitting for long periods of time. The hotel staff was very friendly, especially Joshua at the front desk. Nice gift shop also. Great views of Old Town, Albuquerque and the Sandia Mountains. The staff and food at Gardunos was very pleasant.
Dear, Manuela G, we are delighted to hear your stay with us was a pleasant experience and that you were comfortable ion our deluxe accommodations. The location of our property is one of the most favorite aspects of guests and locals alike as it is a convenient stroll to the historic Old Town Plaza as well as other local adventures. We are always happy to hear that guests take advantage of our on-site amenities and we are glad to know your meals were a yummy experience. Thank you for the compliments to our staff, we strive to provide excellent customer service and are glad to know we were able to do so. Thank you once more for the wonderful review. We look forward to your next visit to Hotel Albuquerque at Old Town in the future.
I am writing this review as I let the shower run for 15 minutes, to allow the water to warm. This is the 3rd day this has occurred. The hotel needs to be updated. The furnishings and carpets are old. The wallpaper in the bathroom is ripping
Dear Jennyfosdick, thank you for taking the time to provide feedback of your recent stay with us, we sincerely appreciate it. We do apologize about the inconvenience you experienced with your shower and we are glad to have been notified of the issue as we have taken measures to make sure all rooms are working properly. We are constantly upgrading the hotel to maintain our efficiency, cleanliness as well as to keep up with guest needs. We hope to have the opportunity to welcome you to Hotel Albuquerque at Old Town to demonstrate our superior accommodations and quality.