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“Best choice for Albuquerque stay!!!”

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Sheraton Albuquerque Uptown
Ranked #19 of 144 Hotels in Albuquerque
GreenLeadersSilver level
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best choice for Albuquerque stay!!!”
Reviewed 6 April 2014

Came here for a 1 day vacation with the family. The staff were very friendly, especially James and Richard. Both were knowledgable of the area and accommodated my every need. The room was nice and cozy and most importantly quiet :). I found my new hotel spot for each overnight stay in Albuquerque from now on!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlaineMartinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 15 April 2014
Hello Martinez Family-

Love the title... Best Choice for Albuquerque Stay!!!

My favorite words.. You have found your home when traveling to Albuquerque. Thank you for your 5 star review and mentioning Richard and James that are both great at what they do, taking care of our guest.

We hope you next vacation and get a way to Albuquerque is sooner than later.

Yours in Hospitality,
Damen Kompanowski
General Manager
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1,232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (239)
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English first
Scottsdale, Arizona
1 review
Reviewed 4 April 2014

As an Executive Assistant, I deal with many hotels/resorts and by far this hotel had the best customer service! Management were sensitive to special requests - they even hand delivered my boss' boarding pass to the room since they were on a tight business schedule. Thank you for the great hospitality!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 5 April 2014
Hello Wendy W-

Love to hear these stories about my team, thank you for sharing. Sometime it is the little things that really make for a great stay and a return visit.

I am so happy we were able to take care of your boss.

Yours in Hospitality,
Damen Kompanowski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prescott Valley, Arizona, United States
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 April 2014

I stay at this Sheraton often for business travel. The staff is always so helpful and they have the best customer service. They go out of their way to make me at home. Night manager and wait staff at the on site restaurant are excellent.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 5 April 2014
Hello Susan C-

Thank you for your 5 Star review-

Best Customer Service... The words every General Manager loves to hear. Thank you for your kind words and repeat business.

Yours in Hospitality,
Damen Kompanowski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 March 2014

Hotel was clean; they offered Starbucks coffee and tea in room; free daily bottle water; in room safe; and all the standard amenities you come to expect. My room was missing an ironing board which was delivered the same day requested. My room keys did not work the third day and the staff was prompt to address the issue by replacing the keys and repairing the door lock. Hotel night manager was accessible and very professional in addressing my concerns when it came to the door keys. I would definitely stay again and recommend to anyone visiting Albuquerque, NM.

I lived in Albuquerque for 16 years and recommend you visit the following restaurants within the area; Gardunios, Cervantes, Los Cuates, Papa Felipe, and Chile Rio.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Entwistle_bunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 25 March 2014
Hello Entwistle_bunch-

Thanks for your nice review on our hotel. I have a wonderful team here and happy to see they attended to your needs as you brought to our attention. I love your restaurant recommendations some of my favorites, I would just add one our ABQ Grill but that might be a little biased.

Thanks again for your review and hope your travels bring you back to ABQ and the Sheraton Uptown sooner than later.

Yours in Hospitality,
Damen Kompanowski
General Manager
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Boulder, Colorado
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

This hotel has easy access to highway I-40 and is pretty centrally located. The rooms are nice and clean and the beds are comfortable. The only complaints are that the pillows were BIG so no selection if you like a smaller pillow and they nickel and dime you for internet and such. The staff was kind and helpful and very friendly, everyone says hi when they pass you in the hall. They do not provide a breakfast but there is and Egg and I next door.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoulderPaul2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 22 March 2014
Hello BoulderPaul-

Thanks for your review, I always love to hear the nice comments about the staff. That tells me we are doing the right things and caring for our guest. Let me know next time you are in town we do have other pillow options available for request. As your rest is one of our most important goals.

Yours in Hospitality,
Damen Kompanowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2014

The staff was very nice and helpful, particularly the staff in the coffee shop. The flavored water in the lobby was a nice touch. The gym was ok, but it is in an odd location and the fact that they don't have the same television stations in the gym as in the rooms was a disappointment. The hotel does feel dated and run down.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aeh1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 22 March 2014
Hello aeh1414-

Thank you for your review, and thank you for your kind words about our staff with a special call out to our barista team they are awesome. I will definitely share your review with my team. I hope our travels bring you back to ABQ, and you will stay with us again.

Yours in Hospitality,
Damen Kompanowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Addison, Texas
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 March 2014 via mobile

I so enjoying my stay here at the Sheration. I feel it is a healthy environment, the staff is awesome in service & go out of their way to helping guest, & is a safe environment with security in place. They even watch out for their guest & their property.

Stayed March 2014, travelled on business
Helpful?
Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, 19 March 2014
Hello Carol W-

Thank you for your review, at Sheraton our Motto is Warm, Connected, Community... Your comments speak to this, thank you for your kind words.

I hope next time you are traveling though ABQ you spend some time with us again.

Yours in Hospitality,
Damen Kompanowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Albuquerque Uptown

Property: Sheraton Albuquerque Uptown
Address: 2600 Louisiana Blvd NE, Albuquerque, NM 87110-3604
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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