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“thanks for the memories”

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Sheraton Albuquerque Uptown
Ranked #21 of 143 Hotels in Albuquerque
GreenLeadersSilver level
Reviewed 23 May 2014

we were picked up in the van by louis nutall and he was wonderful. he not only shared info re: the hotel but about the town and his own personal experiences of things he thought we might like to do. his customer service was over, above and beyond the necessary. he's very personable and caring. you are very lucky to have him and hope his good spirit is encouraged. thank you very much.

also returned two days later and was driven by erin. she was friendly, helpful, funny and and is a nice person and good asset.

treat them well!!!! and in turn they are treating your customers well. thank you

Room Tip: i didn't use the spa so cannot rate it
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  • Stayed: May 2014, travelled on business
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Thank lorri e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello Lorri-

Thanks for you 5 stars, Louis and Erin are just so accommodating to our guest and know how to show that personal touch. Thanks for pointing both of them out it mean so much.

I hope your travels bring you back to ABQ soon.

Yours in Hospitality,
Damen Kompanowski
General Manager

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634 - 640 of 1,319 reviews

Reviewed 22 May 2014

All thanks to the great service of driver Louis Nutall. He offered a tour of a few 'Breaking Bad' sites and I happily took him up on it. Was amazing for a 'Breaking Bad' fan.
Very nice hotel in a very nice area. Thanks again Louis! Hey and cash that check! :-)

Stayed: May 2014, travelled on business
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello Andy B-

Thanks for your 5 Stars.. I love to hear these stories about my awesome associates.. Sounds like you had a great visit to ABQ and the home of Breaking Bad..

Come back and see us again,

Yours in Hospitality,
Damen Kompanowski
General Manager

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Reviewed 21 May 2014

Management that cares, staff that makes you feel welcome and comfortable beds add up to another pleasant stay. Hotel is centrally located and maintained very well. Staff is friendly and will go out of their way to meet you needs.

Room Tip: I recommend the club level.
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  • Stayed: May 2014, travelled with family
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Thank MrAPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello MrAID-

Thank your for your 5 Stars and your repeat business. I really appreciate your time of writing a review on our property.

Yours in Hospitality,
Damen Kompanowski
General Manager

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Reviewed 20 May 2014

My company used this location to host our 200 person team conference. Overall, we had amazing service and great accommodations. Each one of the staff members from Tiffany Ledoux to Louis Nutall helped us with whatever our requests were. The rooms and amenities were also top notch.

  • Stayed: May 2014, travelled on business
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Thank Ariel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello Ariel K -

Thanks for your 5 star review and recognition of two of our amazing associates Tiffany and Louis.
I hope your conference was a success..

Yours in Hospitality,
Damen Kompanowski
General Manager

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Reviewed 20 May 2014

Perhaps our review is a bit tainted, as we were exhausted by the time we checked in at 10:30 after a long couple of days on the road. But, this was by far the most pleasant night (9.5 hours) spent in a hotel room in a long time. Cool, clean and fresh smelling.....did I mention comfortable? We set the climate control and then didn't touch it or hear it again until we checked out. In the morning we made our own Starbucks coffee and tea in the room and hated to have to leave. Parking was free! Got a great rate by bidding on Priceline.

  • Stayed: May 2014, travelled as a couple
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Thank Footloose39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello Footloose39 -

Thanks for cutting loose and giving us 5 stars.... Love the title PERFECTION...

Yours in Hospitality,
Damen Kompanowski
General Manager

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Reviewed 18 May 2014

Room was nice & large but we were put on the 2nd floor right above the bar / lobby and it was loud with view over looking the entrance cement awning. Late night a bridal parties keys didn't work so they stood outside the elevators down from our room loudly talking. Original person checking us in left in the middle and turned it over to someone in training. Although staff was very friendly I've been trying for a month now to get my credit for going green. Yes I turned in the card, called 2x & have now contacted SPG. Free parking is a plus. Was charged for 2 bottles of water we didn't drink. Not worth trying to get reimbursed as I'm more focused on getting my points that are due. All in all it was a OK stay as top hotels are limited in the area.

  • Stayed: April 2014, travelled with friends
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Thank jmho4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello jmho4u -

Thanks for your review, I hope we were able to get your points corrected. If not please feel free to reach out to me directly and I will fix immediately.

Yours in Hospitality,
Damen Kompanowski
General Manager

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Reviewed 14 May 2014

We had a great time. The shuttle driver, Louis, is the man. Very friendly and gave us great tips on places in the area to check out. I'm really looking forward to making it back one day for a more casual trip.

Stayed: May 2014, travelled on business
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 4 June 2014

Hello James M-


We would love to host you again where you can just enjoy Albuquerque and our great state of New Mexico. Thanks for pointing out Louis. He is a new member of our team and just doing an Awesome job, just like your title..

Yours in Hospitality,
Damen Kompanowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Blvd NE, Albuquerque, NM 87110-3604
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Price Range: £77 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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