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Sheraton Albuquerque Uptown
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Reviews (1,363)
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All reviewsclub levelnight managerstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotfront desk staffsandia mountainsthe general managerbed was very comfortablebusiness centernew mexicoballoon fiestaroad tripuptowndamen
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Reviewed 8 January 2010

I have stayed in many Albuquerque locations for business travels. I stayed at the Shereton Uptown for the first time 5 years ago and have stayed there every trip since. The remodel of the rooms have really updated the hotel and I would recommend this hotel to anyone who may be traveling to Abq.

  • Stayed: November 2009, travelled on business
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Thank frequentguest_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2010

we arrived at the hotel after midnight and the front desk staff were as cheery as if it were noon. After an extremely quick check in (much appreciated), hurried to the room. As soon as i hit the bed, i felt like i fell into a cloud. Unfortunately, i was so relaxed that i feel asleep too quick and didn't get to enjoy it! clean room. lots of parking. quiet. only down side-no "free" in room internet. was only free in the lobby.

  • Stayed: December 2009, travelled as a couple
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Thank california134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2010

I have been staying here exclusively for the last couple of years and have noticed a steady trend downhill in recent months. I know the economy is having an impact but cost cutting is apparently taking a toll on the service level for guests.
My escape from the heavy business agenda is the club lounge; however the last few times I have stayed here, it has been closed without notice and, it seems these days, is closed more often than it is open. The ABQ restaurant downstairs is also "hit and miss", so don't count on it. Your favorite beverage may also be in short supply at the bar as the ready stock seems to be quite thin. No wonder there are more and more spaces available in the parking lot.

  • Stayed: January 2010, travelled on business
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Thank Jorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2009

This is one of those hotels where it is obvious that the staff is converned about your stay.

  • Stayed: July 2009, travelled on business
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Thank DuncanTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2009

This is a clean, reasonably up to date hotel. I have found the staff to be extremely helpful. The rooms are quiet, though I set the heat/AC fan to low for background noise. My only complaint with the room is that there is an unusually large gap at the bottom of the door to the room (maybe the carpet used to be thicker?) so I always have to throw a towel over the gap.

The restaurant has a good breakfast but it is expensive (and skip the OJ, it isn't worth it). The restaurant staff are very helpful.

I've stayed here 4 or 5 times this year and have had a consistently good experience.

Stayed: November 2009, travelled on business
1  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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