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“Just adequate”

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Sheraton Albuquerque Uptown
Ranked #20 of 143 Hotels in Albuquerque
GreenLeadersSilver level
Reviewed 2 February 2011

This was one of ten hotels we stayed at while traveling cross country. It was the worst of the ten. It's pet friendly (great!), but the surrounding lawns had land mines of pet poop. There were no interior stairs readily available to guests and the ones we used (emergency stairs) hadn't seen care in quite some time. The staff was nice but inexperienced. The restaurant opened ten minutes late. Service was slow and inattentive. The room was OK, but the price was consistent with another chain on our trip and it simply didn't compare. We wouldn't choose to stay here again.

  • Stayed: January 2011, travelled as a couple
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1  Thank dcr27615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,111 - 1,117 of 1,324 reviews

Reviewed 29 January 2011

We travel back and forth from Phoenix to Nebraska yearly. Albuquerque is about halfway for us. We always stay at the Sheraton. The staff is friendly, the rooms are always clean, love the beds, great shopping and restaurants near-by, they allow dogs (which is rare for a nice hotel), and is located close to the freeway. I would recommend the Sheraton to anyone.

  • Stayed: December 2010, travelled with family
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Thank BUFFS97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2011

This is our third time staying at this hotel and the service and ambiance is excellent. The expansion of free wifi to the rooms is a real plus. We have always been impressed with the staff here. They are helpful, informative, want you to have the best rate, and treat you like a favored guest. The location is great but most importantly this is one of the best Sheratons we stay at and do so whenever we are in the area.

  • Stayed: December 2010, travelled as a couple
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Thank westwardho05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2011

We stayed at the Sheraton during a move cross country. The did offer free parking, no pet fees and free wi-fi (after asking the front desk for the code). The room was average but clean, nice view of the mountain. My biggest complaint was the attitude at the front desk...the attendant was rude and I felt like I was bothering her while checking in. Not a good way to start off a stay at a hotel. Otherwise a good place to stay with easy access off the highway.

  • Stayed: January 2011, travelled as a couple
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Thank pez3120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonABQ, General Manager at Sheraton Albuquerque Uptown, responded to this reviewResponded 31 January 2011

Thank you for your comments.
We apologize for the lapses that you experienced at our front desk. We have followed up with all personal and corrected the issues.

I am glad to hear that you liked the view from your guest room and the room was clean.

- Ralph Suda
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2011

I stayed here as an interviewee and had a great time! Wi-Fi in the room. Awesome breakfast food. Super friendly and helpful staff. Clean. Modern look. Very nice!

And... I stayed at a place in DC for $100 more a night that did not even come close in comparison.

I'll be there for a week in Jan and again in March. Awesome place!

  • Stayed: November 2010
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Thank Jowho83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2010

Was very friendly at check in and out. They accept pets which was totally awesome. We felt very safe there. They aloud us to stay an extra hour to sleep in just to put it STAY HERE:-)! You will enjoy your stay very clean and comfortable. Not far from the mall it is right there also casinos are not far about 20 min away.

  • Stayed: December 2010, travelled with family
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Thank hernandezNm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2010

Stayed at the Sheraton Uptown when I went for a conference. My husband came down and brought our dog and she was welcomed. The room service was great as was the food. Location was fantastic and we spent the weekend shopping since everything was so close. The beds could have been a little softer for me but overall they were fine.

  • Stayed: December 2010, travelled on business
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Thank Joyce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Blvd NE, Albuquerque, NM 87110-3604
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Price Range: £75 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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