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La Quinta Inn & Suites Albuquerque West
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Reviews (908)
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All reviewstraveling with petswaffleswest sidepet friendly hotelallow petsroom was cleanwould stay here againhard boiled eggsoff the highwayeasy accessconvenient locationgreat place to staynice stayparking lotcontinental breakfastthe breakfast areanew mexico
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578 - 583 of 909 reviews
Reviewed 10 July 2014

This has been a favorite stop on our way to Casa Grande, AZ for several years. It is always pleasant with a very good breakfast and a clean room. Staff are pleasant and helpful. Breakfast had numerous choices, and the sausage patties were good. The folded cheese omelet egg dish was fair, and the other choices were especially good. Swiss Miss hot chocolate was available throughout the stay.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank Ronald L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Older, not up to date. Everything was ok. Pool area was clean and good. Restaurant was clean and food was good. Decor was old, rooms were old and dated needs to be remodeled. But over all was an ok stay.

  • Stayed: May 2014, travelled on business
    • Rooms
    • Cleanliness
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Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

The customer service was very bad. We were there for a family reunion. Many in the group did not get the rate that we were promised -- by a former manager. We had the confirmation in writing about the rate for our room. We were not able to talk to a hotel manager for three days even after several requests! When we were finally able to speak to a manager, we were told that she had checked our reservation and that we were being charged the same rate as on our confirmation. It was only after we sent her a copy of our confirmation, that she indicated any willingness to adjust our rate. We were being truthful and honest with her during all of the earlier discussions, but she was completely unwilling to even consider our statements until she was confronted with the obvious fact that her records regarding our reservation had been inaccurate. Her attitude did not demonstrate a good approach in customer relations regarding guest complaints. We finally got our bill adjusted, but it took more of our time than it should have. Too pet friendly. Many dogs. I wonder how they can keep it clean after "accidents" ??

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank Ann2Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Was never told that the hotel was "pet-friendly".... could not sleep "Dogs barking thru out the night" Should have a floor designated for PETS... My room smell as "dog-piss"....... When there are no rooms or floor designated as "pet-friendly" I could have been sleeping in a bed that was used by a "pet"... I do not believe that is RIGHT ! ! !

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank luisa326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

This hotel was not up to par with the LaQuinta standard. Pool area was not kept clean. Odors in the room. Doors were not in good condition. Outside door would not work with key card. Ice machines only on first three floors.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank terrymE1560RK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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