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“Really Clean, Very Helpful Staff”

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Best Western Plus Executive Suites
Ranked #13 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersSilver level
Katy, Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Really Clean, Very Helpful Staff”
Reviewed 10 June 2014

Found the place very clean, including room. The staff was outgoing, friendly and very helpful. The evening staff suggested a place to eat, which the food was great! When my son went to get me a complimentary cookie that evening, the staff gave him a half a dozen to make sure we were well taken care of. The morning staff while friendly and helpful, even had most of breakfast out before 6am which afforded us a chance to grab a bite. The room had complimentary toiletries not found in other hotels. The beds were comfortable, the sheets clean, the room was quiet. The bathrooms showed no signs of dirt or wear and tear. Will stay here again as we travel between destinations.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Thank you for taking the time to post a review on TripAdvisor. I am so happy to hear that my staff made such a wonderful impression. They do go the extra mile to make sure our guests feel like they are at their home away from home. Please come by and see us the next time you are in Albuquerque.

Sincerely,
Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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857 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cheyenne
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

No worries here. Stay here every chance I get. Clean, pleasant, and a safe location. They are eager to help any way they can to make your stay pleasant and restful. Close to both Interstate 25 and 40, but very quiet rooms.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank J - T N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Thank you for continuing to stay with us at Best Western Plus Executive Suites. I will pass on your kind words to my staff. They are always so excited to get feedback from our guests. We look forward to seeing you again soon.

Sincerely,
Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

Children in wet swimsuits were allowed in the small breakfast room. The dryer in the Laundry room was very poor and expensive. The door keys did not work after 2 days even though we checked in for 4 days. Carboard plates and plastic knives and forks in the small breakfast room should not allowed in a BW Plus. no Bar or Lounge. Seating in the room was limited an extra chair for the desk was needed.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank peterpC3984SN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Thank you for taking the time to post a review on TripAdvisor. I apologize for the issues that you had during your stay with us. I can assure you that this is not common at our property. I would like to personally speak to you regarding your stay, 505-830-0900.

Sincerely,
Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

A very nice hotel with very comfortable beds. Room was clean and quiet even though it was right next to the I-25. Close to lots of big box stores and lots of restaurants in the area to chose from. Staff were welcoming and courteous and had no problems with any of the facilities. Breakfast was nice...fairly standard for the Best Westerns...including waffles, fresh fruit, yoghurt and toasts etc.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Hello,
Thank you for choosing to stay with us on your recent trip to Albuquerque. I believe our location is the best in town with easy access to I-25. We pride ourselves on having the best customer service and I am delighted to hear that my staff did a great job. I hope you will choose us again on your next trip.
Thank you again and we hope to see you soon!
Sincerely, Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 June 2014 via mobile

We booked an executive suite with two queen beds. We were happy to find our room had two rooms! One with a fold out couch, desk and tv, the other with two queen beds and a tv. Room was clean, the beds were wonderful. They have a nice sized indoor pool and hot tub. It was loud and crazy in there due to a LOT of kids in there. The desk clerk was very nice, the Chinese food recommended was not. Would definitely stay here again!

Stayed June 2014
Helpful?
Thank AutumnGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Hello,
Thank you for choosing to stay with us on your recent visit to Albuquerque. I am delighted to hear that your enjoyed your stay and was pleasantly surprised by your accommodations. I do apologize about the noise from the pool area and will personally look into finding ways where we can eliminate most of the noise.
Thank you again and we hope to see you again soon.
Sincerely, Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poteau, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2014

We stayed at Best Western Plus Executive Suites as we have in past yearly trips through New Mexico. Heather, the hotel general manager for the past two, keeps improving the hotel. She's actively involved in day to day operations. This is definately a proud family business. Some hotels are not as service oriented and seem only to see a sale. Especially after they're established. This has proven to be a trustworthy business with integrity. In American terms, they deliver the caring service that they promise. As, "walk the talk."

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank robertdG8551OE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Hello,

Thank you for choosing to stay with us again and posting such a kind review! I love visiting with our guests and hearing how we can improve our service even more. I am lucky to have such a wonderful staff that truly looks forward to coming to work. Thank you again and we look forward to your next visit.
Sincerely, Heather Konidaris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2014 via mobile

I am a Best Western rewards member and this hotel obviously trains their staff well. Huge indoor pool, great for business, solo, family and couples travel. The entire hotel was clean and safe. I will be happy to return and encourage anyone to stay there as well.

Stayed May 2014, travelled on business
Helpful?
1 Thank Jude N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Best Western Plus Executive Suites, responded to this review, 11 June 2014
Thank you for staying at the Best Western Plus Executive Suites and thank you for being a Rewards Member. I appreciate your kind words and will pass them along to my staff. I also appreciate the referral. We hope to see you again soon.

Sincerely,

Heather Konidaris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Executive Suites

Property: Best Western Plus Executive Suites
Address: 4630 Pan American East Fwy NE, Albuquerque, NM 87109-2201
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Albuquerque
#13 Business Hotel in Albuquerque
#14 Family Hotel in Albuquerque
#19 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Executive Suites 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Best Western Executive Suites is an all-suites hotel conveniently located just off I-25 and Montgomery Blvd in Albuquerque. All of our rooms are spacious two room suites. We offer complimentary wireless internet, cable TV, on demand pay per view TV and Movies, and free hot breakfast every morning. Nearby attractions include Expo New Mexico, Cliff's Amusement Park, Historic Old Town, Rio Grande Zoo, Balloon Fiesta Park and Museum, and the Sandia Peak tramway. We are also located close to Sandia Casino and Golf course. Try our Uncle Cliff's and Balloon ride Packages. ... more   less 
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Also Known As:
Best Western Plus Executive Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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