We have stayed here a few times before when the price is right as the Jacuzzi suite rooms are very nice for a relaxing weekend. In the past the experience has been very good. We had some problems with our reservations, as in making them two weeks earlier but no record being at the hotel. While trying to straighten out the problem at the location I had a very interesting insider revelation to how Best Western online reservations work. It seams that when you make a reservation with Best Western online your reservation is printed and FAXED to the location. It turned out that my reservation was in the national system (I received an e-mail the morning of my arrival day ‘looking forward to my visit’ from Best Western) but the fax was lost, either by the local hotel or by the national reservation system. The assistant GM of this location told me that they have had problems in the past with the fax being busy and the central reservation system forgetting to try to resend it.
Reservation problems aside the stay we had was good, but there were still a few problems. There were some cleanliness issues in the bathroom that never was taken care of but it was not that big of deal and the room was discounted because housekeeping overlooked it. Other then that the room showed signs of starting to get run down. There were little things like the grout in the tub area needing to be redone, some of the fixtures were loose, the screen on the window was torn open, and the shower head was ‘fixed’ using electrical tape. I hope that the room we were in had recently hosted a wild party or something and it was not the normal for the other rooms. I can say that when we have stayed here before we did not have anywhere near these problems.
Even with the problems we had this trip I will probably stay here again if I get the room for a decently inexpensive price but I would not go out of my way to stay here.
- Official Description (provided by the hotel):
- The Best Western Executive Suites is an all-suites hotel conveniently located just off I-25 and Montgomery Blvd in Albuquerque. All of our rooms are spacious two room suites. We offer complimentary wireless internet, cable TV, on demand pay per view TV and Movies, and free hot breakfast every morning. Nearby attractions include Expo New Mexico, Cliff's Amusement Park, Historic Old Town, Rio Grande Zoo, Balloon Fiesta Park and Museum, and the Sandia Peak tramway. We are also located close to Sandia Casino and Golf course. Try our Uncle Cliff's and Balloon ride Packages. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Executive Hotel Albuquerque
- Best Western Albuquerque
- Albuquerque Best Western