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“Don't Stay Here Unless You Want To Walk Home”

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Hyatt Place Albuquerque/Uptown
Ranked #20 of 144 Hotels in Albuquerque
Certificate of Excellence
Reviewed 7 October 2007

We traveled to Albuquerque for my Nephews wedding. My sister in law booked a block of rooms and we were with a party of 20 at the Amerisuites, Uptown.

All went fairly well, the rooms were nothing special, the contenental breakfast was even above average for what it was.

The real problem came when we went to check out and carry our luggage to the car. Sometime in the night, someone had stolen our car. We went in and informed the clerk and she did call the police for us.

She called the manager who refused to come to the hotel and meet with us. She did not know the insurance policy or any other information that would help us.

She left the problem up to a VERY young and apparently inexperienced clerk to handle a very bad situation. We were not comped our room, even though we asked and we even had to find our own way to the airport to rent a car to return home.

Later we found another vehicle had been stolen the same night and talking to the younge couple, we found they were getting about the same assistance we did. Their pickup had been parked beside ours in the parking lot.

After we returned home, I got a claim number from our insurance and called Amerisuites to share the number. There inurance agent was VERY short with me and informed me they were not responsible because they have a sign saying they are not and a security guard. They have no security cameras at this hotel. As far they were concerned, they had reviewed the claim and found the hotel to have no fault at all in the situation.

Amerisuites has yet to contact me and even show concern for what happened on their property even though I did call thier customer care line and give them all the information.

My advice is to avoid this amerisuites at all cost.
In my opinion all they want is your money and if you have any problems, tuff!

  • Stayed: August 2007
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4  Thank norsetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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613 - 619 of 620 reviews

Reviewed 13 May 2017
Google Translation

  • Stayed: May 2017, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Gokhan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shehnaz49, General Manager at Hyatt Place Albuquerque/Uptown, responded to this reviewResponded 18 May 2017

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Reviewed 4 October 2015 via mobile
Google Translation

Stayed: October 2015, travelled with family
Thank Pedro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shehnaz49, General Manager at Hyatt Place Albuquerque/Uptown, responded to this reviewResponded 6 October 2015

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Reviewed 4 October 2015
Google Translation

  • Stayed: July 2015, travelled with family
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Thank tobias1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shehnaz49, General Manager at Hyatt Place Albuquerque/Uptown, responded to this reviewResponded 6 October 2015

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Reviewed 12 April 2013 via mobile
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  • Stayed: April 2013
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Thank philfred11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shehnaz49, General Manager at Hyatt Place Albuquerque/Uptown, responded to this reviewResponded 15 April 2013

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Reviewed 6 November 2012
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Room Tip: Prefia sempre os andares superiores!
  • Stayed: October 2012, travelled with family
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Thank Ricardo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2009
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  • Stayed: June 2009, travelled with family
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Thank saperlip0pette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Albuquerque/Uptown

Address: 6901 Arvada Ave NE, Albuquerque, NM 87110-4291 (Formerly Hyatt Place Uptown)
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#43 Business Hotel in Albuquerque
Price Range: £90 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Albuquerque/Uptown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Uptown Hotel Albuquerque
Hyatt Place Albuquerque
Hyatt Place Hotel Albuquerque
Albuquerque Hyatt
Hyatt Albuquerque

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