We chose the Hyatt Place based upon all the positive reviews. We reserved a king room online. Upon arrival we were told that all king rooms were booked. Apparantly if you book through a site that is not the Hyatt Place site they will not guarantee your room request. Too boot our reservation was nonrefundable. The double beds were not going to be big enough for us so I asked the guy at the desk to keep looking. After some time he let us know that he had a king room but it was right next to the elevators. So our choice was to take a chance on a possible noisy room or go to a room that we would not be able to sleep in. We took our chances with the king room and were burned! The noise was a major problem and we got far less sleep than we needed. The room was also smaller because the elevator shaft actually takes away part of the floor space in the room. Hyatt has refused to give us compensatition for the terrible room and we will never stay at a Hyatt hotel again. Be warned that once this Hyatt Place gets hold of your money you will have no rights as a customer. The cold bottom line is all that matters to them.
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- Also Known As:
- Hyatt Place Uptown Hotel Albuquerque
- Hyatt Place Albuquerque
- Hyatt Place Hotel Albuquerque
- Albuquerque Hyatt
- Hyatt Albuquerque