We stayed one night in Albuquerque with the intent of traveling to Santa Fee then on to Colorado. When making the reservation in Santa Fe is sped dialed Albuquerque instead. Within minutes I caught my mistake and attempted to rectify the incorrect reservation only to be told that the Albuquerque management was inflexible and they would not cancel my reservation. Not only were they inflexible, the manager was not even present on the property and never returned my call. We have stayed in Hyatt Hotels all over the world and have never been treated to shabbily. I am very disappointed because when we returned to the hotel, we were given a smaller room with a very loud air conditioning unit.
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- Also Known As:
- Hyatt Place Uptown Hotel Albuquerque
- Hyatt Place Albuquerque
- Hyatt Place Hotel Albuquerque
- Albuquerque Hyatt
- Hyatt Albuquerque