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“Great location, friendly & attentative staff, spotlessly clean rooms”

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Hyatt Place Albuquerque/Uptown
Ranked #22 of 144 Hotels in Albuquerque
Certificate of Excellence
Level Contributor
1 review
“Great location, friendly & attentative staff, spotlessly clean rooms”
Reviewed 19 July 2010

Stayed here with two daughters and enjoyed it very much. The walking mall across the street is awesome - my girls especially liked the Tollhouse Cookie Store. The swimming pool area is adequate but nothing special. Ditto for the business center. The rooms are every bit as nice as they look in the photos on the Hyatt Place web site. The whole place is very clean and the staff treated us very well.

Stayed June 2010, travelled with family
Helpful?
Thank EMJ6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2010

We enjoyed our one night at the Hyatt Place. The hotel is very nice. Our room was great and we liked that there was a separate bed area. I cannot rave enough about the wonderful staff. They were helpful and pleasant (often going out of their way to make sure you have everything that you need). The breakfast is continental and there are not many places to sit.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loves2travellots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2010

Great location. Across the street from uptown shopping and restaurants. Elevators take forever and one went down for a few hours while we were there. Also a bit over priced. Complimentary breakfast is a little lame.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLNTSTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riehen
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2010

To say it from the beginning:
This was our first stay in a Hyatt Place and nearly everything was close to perfection.
Staff (especially Marie) was extremely helpfull, service was superb, rooms are really, really big, fully equipped with enormous TV, Lobby is really really nice.

IF - and this might be subjective - if only we would have slept. As we stayed for two nights my wife and I tried to sleep in one bed (I wandered then during night to the couch) and our son on the second double.
I don't know what (as the beds are extremely nice) but we have rarely slept worse in our life. To be fair with the hotel I have not noticed the hotel staff after the first night as we thought we were maybe a little overstressed from a long trip, but the experience continued in the second night as well.
If you stay as two in a bed and one moves the other gets the impression as if a wave would swap over - no it was not a water bed.

As we have been asked about our opinion of this stay afterwards online I have immediately received answer from the Hyatt regional management that they would take care of.

Summary: The hotel is highly recommendable - but try before you check in if you are comfortable with matresses otherwise the best service is not of value.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balu07071972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Point, New York
Level Contributor
159 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 22 May 2010

We normally seek out a Hyatt Place whenever we travel on leisure. This Hyatt Place is in an excellent location right across the street from an outdoor shopping center complete with an Apple Store and Trader Joe's. The receptionist greeted us at the door and we were quickly checked into our room with no issues. We quickly walked across the street to the shopping center and had a wonderful shopping experience without the hassle of having to drive/navigate/park/return. The hotel is in a great location if you aren't looking to stay downtown. The bed was very comfortable and the free breakfast is one of the reasons we stay at the Hyatt Place. We will be back!

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArmyFmly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 May 2010

We were traveling with two children, and chose this because of it's Uptown Abq location and the fact that breakfast was included (my kids, especially, love Hampton Inns). A good weekend rate from Expedia of $84 helped seal it for us.
The hotel is nice -- obviously remodeled from its earlier life in another chain. The room was cleverly laid out, with a small sectional sofa in the front area, and a dividing was separating that area from the beds. To top it off, the room sported a big flat screen lcd TV. Not a big room -- just cleverly laid out. There is a pool, but it was not open because of concerns it might be cold (my kids wouldn't have cared!).
One issue: breakfast. It looks similar to the Hampton Inn, except that you get the muffins, fruit and cereal as part of the room rate -- but you have to pay for the omelettes. It's a bit confusing, in my opinion.
The fitness room is small, but has two new treadmills and a exercise cycle -- each with lcd screens that allow you to watch whatever channel you want. Very cool.
Overall, I think this is a nice place to stay in a very handy location.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greenchile-redwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2010

Won't be staying here again! There was not hot water in the shower, hair dryer was broke and with very little guest staying there they still put us in a room right next to the elevator! When we complained to the front desk all they had to say was "sorry that's what happens when everyone is taking a shower!" Are you kidding! They don't have enough hot water for the hotel. And like I said they were not busy at all! And don't be fooled by the "free breakfast". Anything beyond a bagel, toast, or fruit is billed to your room!

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank azjejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Albuquerque/Uptown

Property: Hyatt Place Albuquerque/Uptown
Address: 6901 Arvada Ave NE, Albuquerque, NM 87110-4291 (Formerly Hyatt Place Uptown)
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#43 Business Hotel in Albuquerque
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Albuquerque/Uptown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Uptown Hotel Albuquerque
Hyatt Place Albuquerque
Hyatt Place Hotel Albuquerque
Albuquerque Hyatt
Hyatt Albuquerque

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