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Quality Inn & Suites
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Reviews (113)
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All reviewsballoon fiestacarl's jramericas best value innno elevatorhotel managerroom was cleanindoor poolperfect staystaff was very friendly and helpfulcoffee makerabvishuttlemotelballoonsmicrowave
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89 - 94 of 113 reviews
Reviewed 3 May 2014 via mobile

First off the manager is a very sweet man. Very polite, and gives excellent customer service. The room was what you expect from the price, but unfortunately there was some issues with the room. He quickly and happily helped us with our issues. I would have given one star, but the customer service was superb which is why I gave three.

Stayed: May 2014, travelled with family
1  Thank Sasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

This motel is in a good location. Room was clean. Employees were very nice and helpful. Rooms need updating. Beds were comfortable. Walls are thin. Can hear people next to you, especially people above. Pool was out of order. Carpet in hallways stunk of stale cigarette smoke.

Room Tip: Stay on second floor. First floor is very noisy if the room above you is occupied.
  • Stayed: March 2014, travelled as a couple
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Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Huge suite - very pleasant staff - close to my conference - 3 nights at what one night at the conference at Sandia would have cost! Breakfast was nothing to write home about - but for this price, you save money and go buy a great lunch! The pool and hottub were closed for renovation, but there is good wifi and a business center with anything you might need. Stay here!

Room Tip: Join their 'club' and get an upgrade.
  • Stayed: February 2014, travelled on business
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1  Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

We stayed here for 4 nights during the Balloon Fiesta. The staff was very friendly and helpful. They were very accommodating to all the Balloon Fiesta quests by opening up the breakfast buffet at 4:30 in the morning and providing a shuttle to the festivities. Our room was clean. You couldn't beat the close proximity to the Fiesta. There is a fast food joint at a gas station right next door, which came in handy a few times during our stay.

  • Stayed: October 2013, travelled as a couple
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1  Thank Orcalvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmin S, Manager at Quality Inn & Suites, responded to this reviewResponded 11 December 2013

It was a privilege to be your host. We value your comments and want to express our sincerest thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

We stayed here for 2 nights to attend the International Balloon Fiesta this past weekend. It's the closest place to stay to the Fiesta (OK, the Holiday Inn Express is next door and technically closer by a few yards). This is merely a motel type of experience, but has an indoor pool and jacuzzi which we didn't use. The price was right for what we needed. What made this stay stand out was the friendly staff. All of the front desk staff were beyond friendly and helpful. For this type of lodging their service exceeded what you would expect. It is listed as 1 mile from the Balloon Fiesta, but it's a brisk 1/2 walk to actually get into the fiesta grounds. We walked it round trip twice a day. Easily doable if you don't mind the walk and certainly (for us) better than sitting in the enormous traffic jam coming and going to the event. Rooms are basic, but who cares - it's not a destination resort, it's a place to get a good night's sleep in between events at the Fiesta grounds.

  • Stayed: October 2013, travelled with friends
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1  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmin S, General Manager at Quality Inn & Suites, responded to this reviewResponded 15 October 2013

It was a privilege to be your host. We value your comments and want to express our sincerest thanks.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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