I stayed here the night of July 25 for my birthday with my girlfriend. Check in was extremly smooth, I work at hotel myself and was impressed by the level of service. The room exactly what we booked, highest floor, king bed, courtyard view. It was extremly clean and well appointed. The keys worked perfect everytime for our room and for the side entrances. We did have one big inconvience but, to the hotel's defense, it was not their fault. Excessive rains a cuple days earlier caused some fire alarms to malfunction at 415am. We were fast asleep and after a few hectic minutes we realized what it was. The noise was painfully loud, a good thing if it would have been a real alarm, my girlfriend wil not wake up for anything (not even our hospital style bed when it moves) and it got her up quick. After a couple minutes oustide the alarm was silenced only to come back on right when we got to our room. We called the front desk this time and were told it was a false alarm. We went down to the lobby (the alarm there was a little lass painful, lol) and there were 40-50 wandering about. The staff was courteous and informative and we were told by the firemen that there was nothing they could do until a technician for the alarm system arrived. The alarm would sound every 5 or so minutes after the first couple times but was silinced immediatly until about 630 - 7am. My girlfriend was able to fall back asleep, I am sure because of the incredibly comfortable beds, but I was kept awake by a loud, for 5am, family in the courtyard. Again, not the hotel's fault. In the morning the front desk staff was great and after a pleasant chat with them I was given 50% off the rate, an already discounted rate to begin with. It's unfortunate that this had to had because everything about the hotel is great. Its hard to fault them for an act of nature.
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- Also Known As:
- Courtyard Albuquerque Hotel Albuquerque
- Albuquerque Marriott
- Albuquerque Courtyard