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“Sham-pton Inn”

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Super 8 Albuquerque Airport
Ranked #27 of 144 Hotels in Albuquerque
Certificate of Excellence
Reviewed 18 August 2013

Probably the worst Hampton Inn I have stayed at...ever. From the surly front desk staff who tell me they've had a long day when I'm confused because of *their* instructions when I am asking where to park nearest the room to their own warning that the nearest ice machine is probably out of ice given that they're booked solid that night to the air conditioner that didn't work. Yes, a sham indeed. There are many other hotels located as conveniently as the Hampton Inn if one wants to be near the airport. And if one is a loyal Hhonors member, one should go for the Homewood Suites (where I am tonight) or the Hilton Garden Inn, all in the same area. If, however, one is interested in a treasure hunt and then an Erector Set-exercise when it comes to making coffee or finding the bath amenities, then one should stay at the Hampton Inn. The problem is, however, that most of the necessary pieces are missing, or don't work, or were never there despite the Hampton/Hilton branding.

  • Stayed: August 2013, travelled solo
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Thank rhettbudapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 20 August 2013

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your comments.

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471 - 477 of 577 reviews

Reviewed 17 August 2013

We always try to stay at a Hampton Inn, and this one did NOT disappoint. Staff were all extremely friendly and helpful. They have wonderful beds, rooms are clean, lobby is clean, beverages & snacks available. We left too early for breakfast, but were given a "to go" breakfast in a bag. If you are flying in/out of the Albuquerque airport, this is the hotel to choose.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hampton
Thank 890jillh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 5 September 2013

Thank you!!!! Glad to hear you enjoyed your stay

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Reviewed 13 August 2013

Stayed here for just one night, the room was clean and the beds comfortable. I found it amusing that they post notes in the elevator and the room itself that sheets will be changed for every guest! I would sure hope so!
Unless you are deaf you can't possibly turn the AC on at night, it is one of those wall boxes and incredibly noisy.
The location is perfect for the airport, just a 15 minute walk or a free shuttle ride from the hotel. Across from the hotel entrance is a bus stop with easy access to Old Town or downtown, a day ticket costs just 2 bucks! Taxi ride would be over 20$!
The front desk service was super friendly and helpful, the breakfast buffet had a good choice of breads, cereals, eggs and fruit.
One downside of the location is that there are no restaurants or bars in the neighborhood unless you want to spend some time at Waffle House or Ihop.

Room Tip: Take a room on the 3rd floor, then you have nobody above you! There is an elevator for easy access.
See more room tips
  • Stayed: August 2013, travelled as a couple
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Thank Gisela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 5 September 2013

I'm glad to hear you enjoyed your stay. Hope to see you again soon!!

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Reviewed 9 August 2013

We found the desk staff to be extremely cordial and helpful in patiently answering our questions about restaurants and directions to getting to our major destination. Conversation was enjoyable with them and they did not treat us as if there was not time to deal with us. We also made arrangements for a future stay with another desk person and again found the same concern and friendliness.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Marsha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 5 September 2013

I will be sure to pass this message along to my excellent staff!!! Thank you for you business.

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Reviewed 8 August 2013 via mobile

This is a very old remodeled motel with the Hampton name. Outside facing door, in wall AC and sink is in the main room. The good is that it's on the arrival ramp to the airport so 2minutes from airport. The staff is nice and will take you to the airport even at 4AM.

  • Stayed: August 2013
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Thank KL114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 8 August 2013

Thank you for your comments!!

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Reviewed 4 August 2013

The rooms were clean and ok, but not what you expect in a Hilton property... first it is a motel, not hotel... the rooms open to the outside as does the one elevator.... the front desk person did not know how to upgrade a room.
The rooms are small, and only a few rooms are close to the one elevator... even the stairs take awhile to get to from most rooms....
Great Comfort Inn... way below average Hampton Inn

  • Stayed: August 2013, travelled as a couple
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Thank mrulon22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 8 August 2013

Thank you for taking the time and leaving a comment. We are sorry to hear that you experienced a problem with our staff. We will be sure to address the problem promptly.

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A TripAdvisor Member
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Reviewed 4 August 2013

If you like lumpy bedding this is the place for YOU! Had to take the comforter out of the duvet because it had been washed and was all bunched up in knots. The room was a total mishmash of unmatched colors and patterns. Made our heads spin. Very uncomfortable!! Breakfast was ok. Computer was out of date and took forever to clear. So annoying!!

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Super 8 Albuquerque Airport, responded to this reviewResponded 5 August 2013

Thank you for taking the time out of your busy day to comment on Trip Advisor. Comments from our guests help us to ensure the quality and comfort of our guests. I would like to apologize for your recent stay with us. I have forward these comments to our staff so we can make improvements. Thank you again and we hope to see you in the future.

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Additional Information about Super 8 Albuquerque Airport

Address: 2231 Yale Blvd SE, OFF of Gibson & Yale Blvd, Albuquerque, NM 87106-4211 (Formerly AmericInn Albuquerque)
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Albuquerque
#16 Family Hotel in Albuquerque
#29 Romantic Hotel in Albuquerque
#35 Business Hotel in Albuquerque
Price Range: £40 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Albuquerque Airport 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Wyndham Hotels & Resorts is the worlds largest Hotel chain and Rewards Program. Our Mission....We are the global leader in travel accommodations welcoming our guests to iconic brands and vacation destinations through our signature Count On Me! The Wyndham Branded Super 8 Hotel Albuquerque Airport offers 24-hour Airport Shuttle, FREE Hotel Breakfast, Spacious rooms & Suites equipped with Jacuzzis, Refrigerators & Microwaves, FREE Parking, FREE Wi-Fi, Indoor heated Pool and Hot tub & so much more. Over 5 restaurants and shopping in walking distance of the hotel. We are also a pet friendly hotel. 3 Miles to Kirtland Air force Base, Children's Hospital, Heart Hospital, UNM, Isotopes,1.5 miles from Lobos "Pit" & within seconds to I-25 and minutes to I-40. The one-of-a-kind character of Albuquerque is the result of many different forces, perhaps none as important as the centuries of history that have shaped the city of Albuquerque, New Mexico. Starting with the Native Americans who have lived here for thousands of years and continuing through Albuquerque's official founding in 1706, the city has grown into a multi-cultural metropolis of approximately 840,000 people. While the modern city of Albuquerque is a center of high-tech industry and research, it retains vital connections to the past, such as the ancient rock carvings at Petroglyph National Monument, the historic Old Town Plaza and the trail of vintage neon signs along Route 66 spanning the city. ... more   less 
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Also Known As:
Hampton Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hampton Inn

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