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“Hugh bugs Straight out of a HORROR Movie and I ran straight out the door”

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Dragonfly Ranch - Healing Arts Center
Ranked #3 of 6 Honaunau B&B and Inns
Hilo, Hawaii
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Hugh bugs Straight out of a HORROR Movie and I ran straight out the door”
Reviewed 23 March 2013

I have to make my self clear I stay in all kinds of places around the islands and around the world. I have never seen a place that charged 250 per night have roaches the size of quarters and golf balls crawling on the bed you re suppose to sleep in while you are sitting on it SERIOUSLY. These People should be ashamed to take anyone's money to stay there unless they send pictures of the size of the bugs you share the bed with to you first. Thank God I sat up working with the lights on and saw what was happening around me when I looked up from my computer, they were every where including the bed all sizes from quarters to golf ball running on the counters the floors and curtains as well I am now sleeping in my car can't afford to pay to stay any where else, after giving250 for the roach hotel now understand that this was after we got bitten a lot because they have not repaired rips in the screens around the bed. Then we kept seeing ants all o er again including the bed. The little green lizard was cool but also to be found where you guessed it in the bed . Now this was in what they call the honey moon suite, you can tell this used to be a neat and awesome place to stay but now they have let it go to the bugs literally

  • Stayed March 2013, travelled as a couple
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Helpful?
6 Thank 1ladybutterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DragonflyRanchLady, Owner at Dragonfly Ranch - Healing Arts Center, responded to this review, 22 April 2013
At the Dragonfly, we do everything we can to avoid having guests who are unhappy with their experience. We discourage bug phobic people to stay here. At the same time, we want to use all natural means to not have bugs bug people. After this couple left, we found that, due to the shifting earth, the screen behind the bed opened up a crack. It has now of course been repaired.

When I inquired about this couple’s night, only one half of the couple was willing to speak to me—the gentleman who said he loved his peaceful night alone in the Honeymoon Suite but that his girlfriend slept in the car. I wanted to do what I could to make amends for her uncomfortable night but, while he was packing up to leave and letting me know of his relaxing night alone in the suite, she would not talk to me as she was angrily waiting in the car, yelling at him that she was ready to go and did not like having to wait for him. He took this experience good-naturedly and told me they were headed to Hilo where he knew there were…more bugs.

If I could, I would have asked our guest if she read our literature called “A Marriott We Are Not” where I say “It’s a jungle out there” and in the jungle, there are bugs. Since she was busy working late at night on her laptop with the lights on, with the break in the screen, jungle critters were unfortunately attracted to the light, where she was working.

Had I an opportunity to offer this unhappy lady a refund, I would have done so. At the Dragonfly, we normally have only happy people stay. It is our policy to never have a guest leave feeling they did not get their money’s worth. In this case, only one half felt it was worth the money. Sadly, I think that may have been another thing that unfortunately “bugged” our unhappy guest.
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150 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (17)
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Colorado
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 March 2013

Unless the room names were changed the Dolphin room does not have a view of the ocean. It does have a view of the painted schoolbus (with Lady Dragonfly on the side) and a laundry line with people's underwear and socks hanging jsut in front of our parking space. The bed was uncomfortable, there were flies on the food which was left out, there was no bathroom in our room and no one offered to help us with our luggage. It would have ruined our vacation but we left before staying for even one night.

Room Tip: Don't bother unless you want to stay in a 70's hippie haven.
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  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank Niram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOUSTON
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2012

While my husband and I really enjoyed our three-night stay at the Dragonfly, this unique B&B is not for the traditional traveler. If you require a pool/hot tub, an in-room phone and television, an on-site restaurant with room service, ac/heat/ceiling fan, locking doors and walls with windows that have curtains--don't come here. On the other hand, if you enjoy eco-lodge-style, back-to-nature accommodations or are into the healing arts, yoga, labyrinths, organic foods, etc., this is the place for you. Barbara Moore, owner and hostess of the ranch, is a warm, kindhearted soul who takes a real interest in your well-being and is a great source of area information. She provided us with alkaline-ionized water we could use in our room for drinking or cleansing, as well as snorkeling gear for our trips to the shore. Besides Barbara and her staff, a small dog and several Siamese cats make the ranch their home and have free run of the place.

We stayed in the Honeymoon "Royally Sweet" Suite, the largest and most private of the rooms available. Our suite was separate from the main building, located on a hillside and surrounded by lush jungle growth. It had two bedrooms, one with a fairly traditional set up. The bedroom we chose to use had no walls--just screens and a sliding screen door. Our very comfortable king-size poster bed had a mirrored ceiling and drapes that could be drawn for more privacy or warmth. The vanity/toilet was enclosed on three sides but had a screened wall where the sink was located. The shower (enclosed by a traditional curtain on a round rod) and tub were both outdoors. In front of our room was a large, private wooden deck with chairs and table. At night the only sounds we heard were the chirping frogs (at least that is what we think it was), which took a bit of getting used to. (I am a light sleeper and resorted to ear plugs the last two nights.) Other than a few ants, we had no trouble with insects in our room.

The suite has an electric hot pot for heating water, a French coffee press and a coffee bean grinder, a toaster oven and a small refrigerator. Each morning we went over to the main house for breakfast, which always included a wonderful variety of fresh fruits, some sort of cooked grain (quinoa, oatmeal, millet), whole-grain toast, eggs (if requested), and coffee or tea. I loved the wide selection of condiments--there were all kinds of natural/organic toppings for your cereal and toast. On our first night, we opted to dine with Barbara and her staff (several of whom are vegetarians) and the ranch's other guests, two very interesting and well-traveled women from Norway. We enjoyed a dinner of opa (a delectable Hawaiian fish with mild white flesh), quinoa, a variety of greens and vegetables from the ranch's on-site organic garden, homemade banana pie and store-bought but yummy coconut milk ice cream. The dining area was under a canopy but otherwise open to the elements and provided a panoramic view of the tropical foliage and not-too-distant coastline. The plastic tablecloth could have used a good cleaning and there were small "sugar" ants roaming the table that we had to keep away from our plates, but otherwise our meals here were a pleasure.

Located south of Captain Cook, the ranch is very near Pu'uhonua O Honaunau National Historic Park (the "Place of Refuge") and Kealakekua Underwater Sea Life Preserve, both excellent snorkeling sites. We saw a few sea turtles at the park but no spinner dolphins as we had hoped (got there too late in the morning, I guess). The lovely St. Benedict's "Painted Church" is just around the corner from the Dragonfly. There are several small communities with shops/cafes and a number of coffee farms between the Dragonfly and Kailua-Kona, about 30 miles north. In addition, the ranch is only 60 or so miles from Volcanoes National Park.

The website for the Dragonfly is very informative and honest in its depiction of what you will find there. Take the time to check it out to be sure this is the kind of accommodation you want. If it appeals to you, I promise you will not be disappointed with your stay.

  • Stayed September 2012, travelled as a couple
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Helpful?
4 Thank kgidhig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 13 September 2012 via mobile

We booked two nights at the dragonfly ranch. We stayed in the dolphin room. To our surprise, the bathroom was outdoors among some mosquitoes. While using the bathroom I was bitten numerous times and consequently feared contracting dengue fever. The staff is friendly but the quarters are too close. We went to bed at 8 pm and heard people rambling throughout the night. There is no AC! All the windows have to be open. Worst of all no locks on the doors so your choosing between locking your valuables in the car or risking leaving them in an unlocked room. Unless your really against hotels I wouldn't stay here. It was really far from food and services but close to a wonderful snorkel spot.

  • Stayed September 2012
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Helpful?
2 Thank Jeskot7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darmstadt, Germany
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2012

If you read the infos on the homepage, if you fit to dragonfly, then you will have a great time. They don´t use Insectizids, so you might see lots of little creatures. But also many geckos to hun them. The place has a nice community balcony to eat, a great labyrinth to relax, meditate or just having a beer for sunset. The nice snorkeling area is just 1 mile down the road, so you can hop into the water before breakfast. This is healthy, has a good variety of fruits, spreads, breads and grains.
And I have to remark the wonderful outdoor bathroom connected to the dolphin room. Be careful. You migth get a sunburn during showering :-)
The staff (and there are lots of people around) is helpful und nice.
If you can handle with not-so-sterile-places in the middle of the "djungle", then it is perfect, if not, book a standard hotel somewhere.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank doersam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2012

We enjoyed a very peaceful three days at the Dragonfly - it's wonderfully calm, and one of the few places in Hawaii that isn't just off the main highway. It's very rare to find somewhere so well thought out but also very natural feeling, and we both loved having our room so open to the outside world. Highly recommended - we wished we'd booked in for longer!

Room Tip: We stayed in the Lomilomi room. Lovely - and it's even bigger than it looks on the photos
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Piers B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 May 2012

We spent 1/2 of our family's Hawaii vacation on the Big island at the Dragonfly Ranch. I was intent on immersing my teenaged son in a more natural setting while at this island - something beyond what a typical hotel resort could provide. And we definitely found it. Here, you are as close to nature as you can be, while still enjoying hotel amenities! Our room had an enchanting and secluded outdoor shower, an outdoor sunken tub, a 4 cornered bed looking out towards a beautiful private lanai, and a separate yet attached room with a futon bed for extra family members. Coffee in room? check. Free Wifi? check. Mini-fridge in room for restaurant leftovers? check. Yes, all my beloved hotel amenities were here. And a few more: CD player w/ Hawaiian music CD's, aromatherapy infusor, toaster oven to heat up those extra cinnamon rolls from the local bakery, along with a coffee grinder AND fresh coffee beans (major brownie points for providing this!) so that the all important first cup of java can be enjoyed while wearing one's jammies - woo-hoo!

So here's the really fun part: Our room contained several walls where the only barrier between us and nature, were floor-to-ceiling mesh screens. While that may not be everyone's cup of tea, it really works well in paradise, which pretty much sums up the definition of Hawaii, in my opinion.To have nature practically surround you and lull you to sleep, was both exotic and subliminally spiritual.

Did we see bugs? Of course we did. Nature = bugs. Not enough to creep us out though. I never needed bug spray, but my son used it once or twice as mosquitos seem to love him no matter what. Loved the birds! Some car sounds cropped up from time to time to remind us that it was not too far a commute to access what we as visitors might need while on vacation.

There were lots of healthy and tasty breakfast choices included with our stay and we were welcome to come and eat breakfast when it was convenient for us. As a bonus, one of the best snorkeling spots on the Big Island was located just down the road and snorkel gear was available to rent at the Dragonfly, We even borrowed beach mats and boogie boards, left behind by other guests. We explored the other sections of the Dragonfly; trying out the hammock on the top floor, checking out the ample organic veggie garden and hiking up to the labyrinth on property for a fantastic sunset-over-the-bay-view.

If your time permits, you may be interested to know that C.J., from the Dragonfly staff, can cook a gourmet meal like nobody's business. One night she prepared (for several of us "dragonflyers") a fresh fish dinner accompanied by macadamia nut pesto, along with some garden side dishes, and all of that followed by homemade banana ice cream for dessert! Yum!

As others have stated, the Dragonfly Ranch is not for everyone. But here is what I say: enough of the hum-drum standard hotel stay. Life is short. Embrace the Dragonfly experience! :)

Stayed May 2012, travelled with family
Helpful?
6 Thank MamaSue32771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dragonfly Ranch - Healing Arts Center

Property: Dragonfly Ranch - Healing Arts Center
Address: 84-5146 Keala O Keawe Rd, Honaunau, Island of Hawaii, HI 96704-8418
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Honaunau
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Suites
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Honaunau
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dragonfly Ranch - Healing Arts Center 3*
Number of rooms: 5
Official Description (provided by the hotel):
Kona, Hawaii eco-tourism. Upscale tree house spa hosts romantic honeymoons, B&B families, workshops. Dolphins, snorkeling/diving, labyrinth, birding, yoga studio, lomilomi massage. New 2 bedroom private mini-spa with wheelchair access. Pets. Children. ... more   less 
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Dragonfly Ranch - Healing Arts Center Hawaii/Honaunau

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