At check-in, I found the staff condescending and unfriendly. They are adding a 3rd floor so there was "caution" tape everywhere. There is no elevator so dragging a heavy suitcase up the stairs was difficult. They didn't have anyone to help with that. The room was dated, the wallpaper dirty and the lighting poor. Two of our lamps didn't work. The bathtub was rust in the corners. I didn't feel particularly safe in the room and it was noisy.