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“Very nice Motel, Great hospitality.” 5 of 5 bubbles
Review of Saddle & Surrey Motel

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Saddle & Surrey Motel
Ranked #14 of 29 Hotels in Estes Park
Certificate of Excellence
Ankeny
1 review
“Very nice Motel, Great hospitality.”
5 of 5 bubbles Reviewed 21 September 2013

I would first like to thank Barbara and her husband (the owners) for making us feel safe when the flood waters went through part of the Motel, Barbara went above and beyond that night to make sure all guests were safe, even taking some of the stranded guests to the red cross shelter. Thank you very much. When I booked the Saddle & Surrey I did so because of all the great reviews, I was not let down. The room was very clean (spotless), the beds were very comfortable and they supplied plenty of fluffy towels in the room. The room was large it had a couch, table and chairs also 2 big dressers, micro and fridge. For breakfast they had a nice assortment of pastries, rolls and muffins, they also had coffee, tea and hot chocolate. Despite the torrential rains and flooding, our stay at the Motel was very nice and we will stay here again.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dozinoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 reviews from our community

Traveller rating
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    92
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • Italian first
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  • Any
English first
Nashville, Tennessee
Level Contributor
173 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

This little motel exceeded our expectations by leaps and bounds. The owners were beyond accommodating and kind. They had excellent advice for us and were very welcoming and friendly. The room was extremely clean, the beds were very comfortable, the shower was really tiny, but we managed and loved our room. The rates were very reasonable and even though the motel is a little bit outside of town, everything is within very easy access. I would stay here again in a heartbeat. What a wonderful little gem of the Rockies!

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sngbrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 19 September 2013

I stayed for four nights and the only complaint I had was the older, quite soft mattress in Room 15. I had read in other reviews that the mattresses were very comfortable and I assume it is because those people liked soft mattresses. For those who need a firmer mattress, this is not the place to stay. I was impressed by the immaculately clean room, except for the carpeting which needed cleaning. I would have liked a coffee-maker in the room, but can understand why some hotels don't furnish those. There are coffee and pastries in the office each morning. One of the owners was very unfriendly, while the other was charming and helpful. The only reason I would not stay here again is because of the soft mattress.

  • Stayed August 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank viewlover_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
1 review
5 of 5 bubbles Reviewed 14 September 2013

The folks at the Saddle & Surrey Motel were so gracious and helpful during the recent monsoon flooding in CO. After camping for several days in rainy Rocky Mountain National Park we were intending to head to Boulder when the washed out roads and stranded us in Estes Park.

We decided to stay here and got a nice, clean, very affordable room for what ended up being two nights. We were able to dry off, watch the news, and stay dry after days of being very wet. During the first night, half the motel was flooded and guests were forced to evacuate to the local Red Cross shelter. 3 feet of water had built up against the back of the motel and eventually broke through in a torrential waterfall.

Our room was spared, but we couldn't go anywhere the next day because of road closures. Despite the fact that the motel owners were up all night fighting the water and trying to dry out the office, as well as their home in back, they were accommodating and gracious. Even apologetic they couldn't provide the usual morning pastries and coffee.

I can't say enough about what a nice motel this is, and, more importantly, what great people the owners and staff are!!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank More_prettier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakewood, Colorado
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 September 2013

We will definitely be staying here again! Our room was perfectly cleaned, shiny bathroom floors, fluffy towels and comfortable beds. We didn't try breakfast as we wanted to eat in town. Only complaint was the toilet needed to be flushed two times with each use but it never backed up.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sandy0158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We were pleasantly surprised by this nice motel. The owners were very pleasant, and gave is suggestions on where to eat in town, and hikes to take. The room was spotless, bed was comfortable and pillows were nice. Thick, plush towels in the bathroom. Has a great night's sleep here too.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HeatherMacD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munster, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We went here based on other TA reports and were not disappointed, in fact were rather pleased. We rented the room with the kitchenette, it had a couch, recliner and table for four along with full size frig, stove and microwave. The bathroom was large and every inch of the place was spotless and without flaw. The area was very quiet and only about 5 minutes from downtown Estes and the grocery store. While we didn't actually cook, the coffeepot, frig and microwave were used often. The continental breakfast was stuff from Costco or Sams Club which never disappoints me. Owners were both nice and offered suggestions for getting around. If I go back I will stay there again!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 13munster13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saddle & Surrey Motel

Property: Saddle & Surrey Motel
Address: 1341 S Saint Vrain Ave, Estes Park, CO 80517-7433
Phone Number:
Region: United States > Colorado > Estes Park
Hotel Style:
#9 Family Hotel in Estes Park
#9 Romantic Hotel in Estes Park
Hotel Class:2.5 star — Saddle & Surrey Motel 2.5*
Number of rooms: 26
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Also Known As:
Saddle And Surrey Motel
Saddle & Surrey Hotel Estes Park
Saddle & Surrey Motel Estes Park, CO

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