My family and I checked in march 30th for one night. When I first walked in I was impressed by the lobby, nice and inviting. The lady who checked us in around 4:30 in the afternoon was not very friendly with a hum drum attitude.
Once we got to our room my opinion of the place went down from there. The room is old and needs a lot of maintenance. I knew that the hotel was on the cheaper side when we booked so I wasn't looking for a five star room. I was however expecting a clean room. After we got settled I went to make some coffee and noticed that it still had the used coffee filter from the previous guest and the carafe was stained at the bottom from the coffee; the cups were covered in water and what looked like soap ( I believe that they were used styrofoam cups rinsed by housekeeping, YUK!!)
We tried to go swimming but the atmosphere in the pool room was so cold that my kids were shivering within minutes. The Jacuzzi was not useable as it had not been taking care of. There was dirt at the bottom, the filter was rusted and the sides looked like they hadn't been clean for a while; my husband being a maintenance man at the hotel we work in said it should have been shut down the way it looked. had he had his water tester he would had know how off the chemicals were.
None of us slept well do to the heater in the room was very noisy and would run till the room was way to hot and then turn off till it was way to cold.
When we went down to the laundry game room to dry our suits the lady kicked us out at ten; but the party that was going on allowed they kids to run around the hotel till well after midnight. I felt that the lady at the front desk could have let us finish our drying.
The breakfast in the morning was a simple continental breakfast; when we called to ask if they had a hot breakfast they said they did but as it turns out there hot item was waffles. My kids enjoyed it ok but the rest of us were very disappointed that there wasn't any protein other that the boiled eggs. There display for the breakfast is 20 years out of date; which is sad cause they have a huge kitchen that could be used for so much.
It is sad cause this hotel has a lot of potential, all it needs is people who care about it to own and run it.
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- Also Known As:
- Rodeway Inn Estes Park Hotel Estes Park
- Estes Park Rodeway Inn
- Rodeway Inn Estes Park CO