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“Beware of Reservation Problems”

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Romantic Riversong Bed and Breakfast Inn
Ranked #1 of 20 Estes Park B&B and Inns
Certificate of Excellence
Colorado
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beware of Reservation Problems”
Reviewed 2 October 2008

Since my parents live in Estes Park, we have wanted to drop the kids at Grandmas and stay at Riversong for a long time. We enjoyed our stay in the Wood Nymph Suite on August 22-23--a Friday and Saturday evening. We booked (well in advance) through the web site, followed up with a phone call, and had no problems with the process. As other reviewers have mentioned, the road to the property is terrible, and for $300 a night, we did expect shampoo and soap in the bathroom. But the setting is lovely, the rooms are charming, the breakfasts are fine, and the other guests were very congenial. We were hoping to add the Riversong to our list of frequently visited Colorado B & Bs.

We looked forward to a return visit for our 17th anniversary in October. My husband booked the Forget-Me-Not room for the weekend through the web site. To our surprise, we received a call around 10 p.m. informing us that our booking would be canceled because they do not accept Friday and Saturday night bookings--it must be Thu/Fri or Sat/Sun. We were rather bewildered because their reservation system had booked it, and we had stayed Fri/Sat during our previous stay, with no mention of this policy. The Riversong employee said she had no idea how we had been "allowed" to do that before (we met her during our previous visit, but she did not remember us.) So just be aware that if you make a weekend reservation, it may or may not be honored. Of course, they have the right to make any policy they choose and turn away all the business they want. But I was stung by their cold attitude and general disdain for a repeat, local customer. As she said, " We don't have trouble selling our rooms, so we don't worry about repeat business."

Estes Park is one of my favorite places in the world, and it has a variety of beautiful accomodations with warm and welcoming managers who do appreciate your business. I am sorry Riversong is not one of them.

  • Liked — Beautiful mountain setting and ambiance, charming room
  • Disliked — Inconsistent reservations policy; disdain for customers
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ellenolenska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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429 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Any
English first
New York, New York
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 September 2008

Romantic RIver Song is a bed and breakfast located in the woods just outside of Rocky Mountain National Park. We had a lovely cabin for outselves with a real fireplace and it is cool enough in the evenings to light the fire. The breakfasts were fabulous. The staff was very accomodating and willing to help book adventures in and outside of the park.

  • Liked — the setting
  • Disliked — long bumpy unpaved dirt road leading to the property
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DebHNewYork_NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san luis obispo
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2008

Every year, for the past 4 years my husband and I stay in Estes for 4 days as part of Cheley Camps parents weekend. We have stayed at numerous B&B's, and hotels and we felt lucky to come upon the romantic riversong inn. We decided to splurge and stay there, as it was our 20th anniversary, as well as parents weekend, for our kid's camp. I am so glad that we did as it is truly a romantic, magical place, wonderful to unwind and remember the romance!

We stayed in the Forget me not room for 3 nights and the cowboy room for one, as the forget me not was already booked . Both rooms were unique and wonderful in their own way. LOVED the shower and the bath in the F.M.Not room. The bath in the cowboy room was amazing too! Yahoo! It was big and red. A fun touch in the cowboy room was a treasure hunt that someone had set up, it made us smile :)

We loved everything, the breatfasts were amazing, the innkeepers wonderful, helpful but unobtrusitve, other guest were nice, The added touches like the gingerbread men on the bed were too cute, and the breakfast to go on our morning that we were leaving early was just so sweet!
We also love the outdoor chess set. In fact we liked it so much that we made our own when we got home!

Only negatives were: no hair products in bathroom ( i.e shampoo and conditioner, and only one soap bar), the price., and my husband missed having a TV in his room...Oh, well!
Also, It was a bit pricey for the area. Other than that it was the perfect, most amazing place to spend out 20th anniversary, and get to see our kids at camp!

  • Liked — The room, fantastic bathroom, great innkeepers, wonderful breakfasts
  • Disliked — no shampoo, or TV
  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank sloebaymomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2008

My wife and I thoroughly enjoyed our four night stay in the Morning Glory Room. The food and service were excellent. The property and room were all charming and very well maintained. Excellent starting point for hiking Rocky Mountain National Park.

  • Liked — service
  • Disliked — no complaints at all
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank chrihugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmont, Colorado
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 June 2008

We planned our Anniversary for Nov. based on a lot of reviews and pictures. We never had a honeymoon when we were married. We wanted something private and that would spoil us.

We are lucky enough to live in Colorado so we drove up to pay for our reservations. Once we got there November seemed so far away. We booked the Meadow Bright for our anniversary. But spent a Friday night in the Wood Nyphm. It was the only room not booked for months and it was only one night so we took it.
The views are amazing. The room was very homely, well decorated, cute and more then the pictures could tell. We left the windows open all night to hear the river but keep the fireplace going to enjoy the light and the smell. It was really fun making a real wood burning fire!

Gary was very friendly when making our reservations and on the phone when we decided to come up earlier. The food in the morning was wonderful and yummy.

One day was just enough to give us a taste and made us even more then happy about picking Romantic Riversong as our 5 year anniversary spot. We cant wait to go back!

  • Liked — The views, how homey the rooms was and the food!
  • Disliked — Could of had some shampoo and soap available.
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Darkprayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 5 Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 May 2008

A two day stay at the Riversong Inn felt like an anniversary celebration only six months early! The room was incredible, the staff were all amazingly friendly and helpful, and the breakfasts served in the main house dining room were so delicious! Absolutely one of the best places we've ever stayed - and we've stayed in many nice locations. We loved it so much that we booked another stay for our real anniversary!

  • Liked — The beautiful room
  • Disliked — N/A
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MistChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 May 2008

My husband and I stayed in Mountain Rose for 3 nights. We enjoyed our stay but didn't find it to be the overwhelmingly positive experience that other reviews seemed to have found it. There are some definitive positives -- the location is great (both its proximity to RMNP and the grounds themselves). The host, Gary, is very friendly and accommodating (although we didn't really ask much of him so in that sense we were easy to please). The staff was also very friendly and solicitous. And the breakfast really was great. I do think that they could put a bit more thought into the accommodations -- the bed was uncomfortable and the pillows were really horrible -- the bathroom had soap but no lotion or even shampoo (which even a Motel 6 would have). Overall I don't regret having stayed there at all but do think that a bit more care to guests could be given.

  • Liked — Location, Breakfast and Host
  • Disliked — Lack of Basic Bath Amenities and Low Quality Bedding
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hashtaginfluencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Romantic Riversong Bed and Breakfast Inn

Property: Romantic Riversong Bed and Breakfast Inn
Address: 1766 Lower Broadview Rd, Estes Park, CO 80517
Phone Number:
Region: United States > Colorado > Estes Park
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 20 B&Bs / Inns in Estes Park
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Romantic Riversong Bed and Breakfast Inn 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Romantic RiverSong Inn is an inviting bed and breakfast offering the ideal location for an intimate Estes Park getaway. This quaint ten room inn is located at the end of a winding country lane and near trout streams and ponds, hiking trails and tree swings with spectacular scenery for all to enjoy. Our bedrooms are cozy, decorated with country furnishings for you to be lulled to sleep by the melody of our mountain stream. Our full country breakfast is the best you will find anywhere in town. ... more   less 
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Also Known As:
Romantic Riversong Hotel Estes Park
Romantic Riversong b&b Inn
Romantic Riversong Bed And Breakfast Inn Estes Park, CO

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