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“dissapointed”

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Murphy's River Lodge
Ranked #5 of 29 Hotels in Estes Park
Certificate of Excellence
GreenLeadersBronze level
Eastchester, New York
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“dissapointed”
Reviewed 2 August 2012

My boyfriend and I were disappointed at our 5 night stay at Murphy's River Lodge. During our stay we had to ask for more body wash, we also had to ask for more individual wrapped plastic cups, we read the notebook in the room and learned they don't change sheets except every three days, which we were ok with that, except they forgot to include that they do not remove the garbage in the room, clean the toilet, shower, sink....the same dead mosquitoes were there on the back of the toilet until the 3rd day! Then they must have ran out of body wash, because they added shampoo to the body wash dispenser. Besides the dispensers were never filled to the fullest to look more professional. When we checked out no one even asked if we enjoyed our stay. For the price, and it being a Motel not a hotel was quite disappointing!!!! It was also very noisy with guests running by our rooms outside(not the motels fault) Were not looking for 5 stars, and I grew up in Colorado.....just hoping to have what we paid for.

Room Tip: room size was nice
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Anonymous5642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurphysLodge, Owner at Murphy's River Lodge, responded to this review, 4 August 2012
Thanks for your feedback regarding body soap and shampoo dispensers. We have passed on to House Keeping to always makes sure that dispensers are always topped off. Regarding the rooms being cleaned - It sounds like a mistake was made and your rooms was missed. It is standard procedure for all rooms to be cleaned daily. We always ask our guest that if their is anything we can do to for them to just ask. I really wish you would have said something so we could have solved your problem immediately!!! If you read any of the other reviews you will notice that cleanliness is top priority at Murphy's.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (444)
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English first
Denver, Colorado
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2012

This is a lovely little place to stay thats just at the end of the main strip in estes park. My only complaint is that because it is a very old structure if you have a room on the bottom floor the floor above does creak, and if the people upstairs are night owls sleep is hard to come by. It has a cute continental breakfast with a surprising variety of things. My husband and I did like it.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank j b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berryton, KS
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2012

Before I stayed here the pictures showed outdated rooms but the reviews were good so I gave it a chance. Wow! I am so glad I did. The beds were perfect and the sheets were so soft! I only wish they would have more outlets for all of our gadgets. The air conditioner blew directly on the beds and the light shined in through the bathroom window at night. I sent an email to the staff after our stay to recommend changes to fix these issues. All the rooms have DVD players with a selection fo free rentals in the office-nice touch. All they need is a waffle maker and this could be a perfect hotel! My family will be back!

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Forks, ND
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 July 2012

As a previous reviewer said, this place is simple and clean -- just right! We had a very spacious king bedroom with a balcony and really found the room comfortable and the staff friendly. Loved the coffee they served for breakfast too. We walked to dinner each night, which was a nice cool down after hiking all day. Really enjoyed this place and would recommend it.

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank NDpair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2012

We only stayed for two days but I would have stayed all week! The rooms were clean, quiet and comfortable which made for such a relaxing stay. We woke up to listen to the river with a cup of coffee and ended the day with a glass of wine and the soothing Thompson River! The location is great giving you the ease to walk to restaurants and shops. Wonderful memories and I would love to return!

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank Lauren217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2012

My wife's family just had a reunion in Estes Park. Stayed at Murhpy's Lodge. Recently went through a renovation. Simple but clean, very relaxing environment. Many rooms back up to to the river. Very soothing. Staff was friendly and accommodating. Place served 50 plus family members with ease. Short walk to town on an adjacent trail system. Good choice.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank SimpleAsThat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
downers grove, il
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 29 July 2012 via mobile

We had two adjoining suites while at Murphy's for my parents and my family. We found the rooms to be clean and well outfitted. One of our rooms had a full kitchen so we were able to make most of our own meals. Breakfast is included and is very nice (continental rather than a full hot breakfast) with a variety of selections. They even had soy milk! The view of the river outside our rooms was so beautiful and we saw elk each night across the river. My children LOVED the pool. It is a very nice size and goes to a 9 ft depth! There is also a washing machine, which we used and it worked great. There are picnic tables, chairs and a place to build a fire outside, games in the common room & plenty of places to sit and hang out. We were able to easily walk into town to shop and for ice cream. Lastly, the staff was friendly and prompt. Kudos to Lori & Doug who gave us lots go good advice and assistance. I highly recommend Murphy's to anyone!

Stayed July 2012, travelled with family
Helpful?
Thank ramseybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Murphy's River Lodge

Property: Murphy's River Lodge
Address: 481 W Elkhorn Ave, Estes Park, CO 80517-9030
Phone Number:
Region: United States > Colorado > Estes Park
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Estes Park
#3 Business Hotel in Estes Park
#5 Romantic Hotel in Estes Park
#5 Family Hotel in Estes Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Murphy's River Lodge 3*
Number of rooms: 37
Official Description (provided by the hotel):
Murphy's River Lodge is located 2 blocks from downtown Estes Park and backs to the Fall River. Murphy's was remodeled in 2011 and has a reputation of having the friendliest staff in town. Your stay at Murphy's comes with free wifi,free breakfast,indoor heated pool and hot tub,20 River front rooms ,6 pet friendly rooms and several value rooms for our friends on a tighter budget. ... more   less 
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Also Known As:
Murphy`s River Hotel Estes Park
American Wilderness Hotel
American Wilderness Lodge
Murphy's River Lodge Estes Park, CO

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