First of all, the scenery is gorgeous. The hotel is very impressive and in a great location. The rooms are quaint and charming. For the most part clean, although my son dropped a toy under the bed and it didn't look like it had been cleaned in years. Most of the employees were incredible warm and helpful even starting with making the reservation. I think the lady who made my reservation on the phone was named Lindsey, and she was SO kind and professional and took her time to help me and my family find the perfect room. She even gave great suggestions of where to go and eat in town (of course we took her suggestions and she was totally right!). The check in went smoothly and Lindsey even came out to greet us personally which was such a joy. She even gave my 4 year old a frisbee! The only complaint I had at all was when we checked out, there was a guest checking out next to us who had an issue with their bill, and the gentleman "helping" her was being very rude. I believe he kept telling her that he was the guest service manager, as it that gave him the right to talk down to a guest! Thank God we were checked out by the lovely red-headed lady who couldn't have been more polite.
- Official Description (provided by the hotel):
- The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a ghosts and history tour... Enjoy free wireless Internet access throughout the property... Indulge in our full-service spa... Experience Cascades Restaurant... Savor a Starbucks’ Coffee... Or just relax and enjoy the view from your luxurious room, suite or private villa! Come, experience The Stanley Hotel: 7,500 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities ... more less
- Reservation Options:
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- Also Known As:
- Stanley Estes Park
- Stanley Hotel Colorado
- Stanley Hotel Estes Park Colorado