We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceeded my expectations!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Renaissance Providence Downtown Hotel
Ranked #2 of 12 Hotels in Providence
Certificate of Excellence
San Francisco, California
1 review
“Exceeded my expectations!”
Reviewed 5 August 2014

I am a frequent traveler with really high expectations, and the Renaissance Providence Hotel definitely exceeded all my expectations. From Mike at valet to check-in with Matt at the front desk to Marisol and Rob in the club lounge, I also had the pleasure of receiving friendly and helpful customer service from Melissa, Nick and Tiffany at the front desk, as well as other employees during our stay. Kudos to Angelo De Peri, the general manager, for running such a wonderful hotel with such wonderful, helpful and friendly staff! I look forward to my upcoming stay in July!

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 7 August 2014
Thank-you for your wonderful 5 Star review and your observations of our staff exceeding your expectations. Our team is very passionate about ensuring you have a fabulous stay with us each and every time and rest assured we will celebrate and recognize our team members based on your comments and recognition of their efforts. We look forward to your next stay with us and hope to see you soon..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,298 reviews from our community

Traveller rating
    762
    394
    85
    37
    20
See reviews for
333
378
67
328
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (312)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Providence, Rhode Island
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014

I had a business group of about 25 that stayed at theThe Renaisssance Providence Hotel and the hotel exceeded my expetations. Check in was flawless. The sleeping rooms were clean and comfortable. The entire staff was friendly and attentive. The meeting rooms were set up to my liking and the food was delicious. I was able to make changes to the menu without it being difficult. In addition small details were added like, decorations on the meetings tables, healthy options, even iced tea and coffee. The staff on site the day of the meeting was available every second I needed soemthing. Top choice when statying in the Providence area!

Room Tip: all the rooms we atyed in were great
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Rachel3310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 5 August 2014
Thank-you for staying with us and for using our hotel for your meeting needs. Fantastic to hear that we exceeded your expectations not only in our room area but in our meeting space and in the execution of your meeting needs. We truly appreciate your feedback and look forward to being of service in the near future for your meeting needs. I will be happy to share your feedback with our team and look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

Providence Rhode Island has been a second home to me for the past 6 years. Recently moving back to NYC, taking a weekend getaway to this tiny city filled with tons of great food, people, bars, lounges, and memories were all great aspects of this trip. Staying at the Renaissance Providence Hotel made this trip even better! Driving up to this grand building that is connected to the Met Theatre, I was greeted by the valet staff that were very courteous during my stay. Upon checking in, the Front Desk Agent, Kassandra welcomed me with a huge smile and a warm hello. She upgraded me to a Deluxe King Room which had an AMAZING view the Capitol building. I could not have been more thrilled! I then had the pleasure of speaking with the Director of Operations, Arnaldo Almonte who gave me a tour of the property and explained the history behind the hotel. He also recommended a few new places to grab a drink during my stay. This gesture was much appreciated. Throughout my weekend stay, the entire staff including Kassandra, Arnaldo, and Juan Ortiz who as the Housekeeping Supervisor did a great job ensuring that my room was up to Marriott standards; they all ensured that my stay was comfortable, relaxing, and overall a good welcome back to my "second home." Oh, and did I mention the great breakfast buffet on Sundays!? Thank you for taking the time to make this a special trip! I will continue to recommend the Renaissance Providence Hotel to all of my fellow travelers. Cheers! #Renaissaince #Hotels #HotelLife #Marriott #Providence #RI #WeekendGetaway #AwesomeHotel

Room Tip: Ask for a view of the Capitol Building!
See more room tips
  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Jakson W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 5 August 2014
Thank-you for your fabulous review and for taking the time to write such detailed praises of our property and our team. It is wonderful on your homecomingl that you were able to interact with a number of our staff particularly Kassandra, Juan and Arnaldo and that they exceeded your expectations in all areas. We look forward to being of service in the near future and will celebrate your feedback with our team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2014 via mobile

We went here for just one night but the hotel was beautiful. The room was very quaint and the bathroom was beautiful and very clean. Kaitlyn checked us in and was very helpful and even suggested places for us to go for dinner and drinks since we were only there one night. Kassandra helped us check out the next morning and get our car. They were both very sweet and very helpful. Would stay there again if we went back.

Stayed August 2014
Helpful?
Thank Sararscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 5 August 2014
Thank-you for your fabulous 5 Star review and for your comments about our beautiful hotel. Wonderful that our team exceeded your expectations, particularly Kaitlyn and Kassandra. We will celebrate your feedback with them and look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014 via mobile

My family and I stayed here the night before catching an early morning train. It is only about 2 blocks away which is a very easy walk, even with kids (age 6 & 7). The room was very nice. Large! And we had a great view of the capital bldg. The hotel is walkable to Providence Place, Providence Train Station and restaurants. Would stay here again!

Stayed August 2014
Helpful?
Thank Beth U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 5 August 2014
We would like to thank you and your family for choosing our hotel. We are centrally located in the historic Capitol District and it is wonderful that you were able to take advantage of our location relative to the train station, the mall and the other amenities in the surrounding area. We look forward to helping you discover more about our hotel and our city in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

I've been staying at this hotel pretty much every week for business for the past 8 months and have enjoyed my stay here. The view of the state house is great. The staff are polite and welcoming; recognize me as a frequent guest and address me by name; and make an effort to accommodate most requests. Additionally, Marisol in the concierge lounge is particularly friendly and always makes sure her guests' needs tended to.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 5 August 2014
Thank-you for your fabulous review and your loyalty. We look forward to continuing our service to you and will celebrate your recognition of Marisol with our team. We truly appreciate your comments and loyalty to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

I have been traveling to this hotel every week for a full year for business and I love it here. The staff is friendly and helpful and the rooms are clean. It is great that you are walking distance from the downtown area as well.

I have to call out Marisol who works in the concierge lounge. She is always helpful, friendly, and knowledgeable about the area. She is always willing to go that extra step for the guests.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this review, 1 August 2014
Thank-you for your loyalty and "Excellent" rating of our hotel. Our staff is passionate about exceeding your expectations on each and every visit. Wonderful to hear that Marisol continues to delight each and every time you stay with us. We will celebrate your comments with Marisol and our team. Once again thank-you for your loyalty and see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Providence hotels
Omni Providence Hotel
#4 of 12 in Providence
4.0 of 5 bubbles 2,422 reviews
Downtown Providence
Hampton Inn & Suites Providence Downtown
Downtown Providence
Providence Biltmore, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices
Hotel Providence
#3 of 12 in Providence
4.0 of 5 bubbles 1,006 reviews
Downtown Providence
Hilton Providence
Hilton Providence
#8 of 12 in Providence
4.0 of 5 bubbles 1,141 reviews
Show Prices
Show Prices
Show Prices

Been to Renaissance Providence Downtown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Providence Downtown Hotel

Property: Renaissance Providence Downtown Hotel
Address: 5 Avenue of the Arts, Providence, RI 02903
Region: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Providence
#1 Business Hotel in Providence
#3 Family Hotel in Providence
#4 Romantic Hotel in Providence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Renaissance Providence Downtown Hotel 4*
Number of rooms: 272
Official Description (provided by the hotel):
Fuel your sense of wonder at the Renaissance Providence Downtown Hotel with geometric décor infused throughout inspired by the creative talents of world-renowned Rhode Island School of Design. Experience the sparkle of a re-imagined lounge and discover the "WOW'" factor in our guest rooms. All are warm and airy with splashes of color, comfy beds and bathroom fixtures that impart a luxurious feel. Renaissance Providence Downtown Hotel is among the most remarkable hotels in Providence, Rhode Island. Housed in a beautifully restored historic 1920s era building, the hotel's 264 exquisite guest rooms and 8 suites offer exceptional comfort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Marriott, Priceline, Odigeo, TravelUp, TripOnline SA, Traveltool, S.L.U., Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Renaissance Providence Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Providence
Providence Renaissance

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing