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“Perfectly located, great views of the capital.”

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Renaissance Providence Downtown Hotel
Ranked #2 of 13 Hotels in Providence
Certificate of Excellence
Reviewed 26 August 2014

The staff of this hotel go the extra mile for their guests. My husband stays here weekly for business and it is absolutely his preferred choice. First the pros: the club lounge is great and worth upgrading for- the food served exceeds expectations, the gym has everything you need, it is in a perfect location just steps from the mall & downtown and the restaurant in the lobby would be worth a visit on its own. The service culture is evident throughout. On the flip side, while they are undergoing a renovation and trying to cultivate a hip vibe, there is something about it that misses the mark. The restaurant needs a facelift too, but the food is great! I'm not sure if the rooms will also be renovated, but there is room for improvement. The beds were not the type that Marriott is known for, and we're ok but not high on the comfort scale.

Hint: upgrade to Club Lounge access. The breakfast and late afternoon food will exceed expectations. The Providence Mall is a block away. The Biltmore hotel is a 10 minute walk and has a full spa with very reasonable prices and great service. Ask for a room with a view. They can be spectacular.

Room Tip: Upgrade to the club lounge & ask for a view if the Capital.
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank LolaLeeLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 27 August 2014

Thank-you for your review and comments. Wonderful to hear that you enjoyed our staff service, location, club lounge services as well as the culinary offerings in the restaurant. We have just completed the refresh of our lobby with a number of contemporary touches and colors and are receiving wonderful feedback. We are in the design phase of our room refresh and once approved we will begin enhancing our guestrooms also. We look forward to sharing this with you in the future.

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Reviewed 25 August 2014

The staff really was as amazing as the other reviews have raved about. Everyone - Front Desk, Housekeeping, Valet, Doormen, Room Service - unbelievably friendly and helpful. Gorgeous hotel, impeccable room. Beautiful, new, and clean. Public, the restaurant from which your room service food arrives, has really great food, by regular restaurant standards, not just by room service standards. Aveda bath products in the room, super luxurious bedding, comfy furniture. We had an incredible room with the Capitol view - ask for it if possible. Right next to the Providence Plaza Mall and 5 min. walk from WaterFire. Only 20 min. or less walk to Brown and RISD campuses.

Room Tip: Ask for a view of the Capitol.
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank mym12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 27 August 2014

WOW, thank-you for your detailed review and accolades about our service, product and staff. Very happy to hear that we exceeded your expectations and we look forward to your future stays with us. We are happy that you discovered us.

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Reviewed 25 August 2014

Very good hotel.

Fitness center is latest equipment.
Marisol club lounge host is very kind. She always welcomes all the guests and she remembers the name of all guests. She is always ready to help. Club lounge has lots of variety for breakfast as well as evening tapas.

Room Tip: Only one side of hotel is facing on State Capitol house other side rooms are facing to Garage or wal...
  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Jignesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 27 August 2014

Thank-you for your fabulous review and we are pleased that our addition of new fitness equipment has exceeded your expectations. We look forward to sharing more improvements with you in the near future as we approach the refresh of our guests rooms later this year.
Thank-you for your positive comments about Marisol and our club lounge, I will be happy to share your accolades with her.

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Reviewed 25 August 2014 via mobile

I am up here for work routinely. I ALWAYS book this hotel because of the service, cleanliness of rooms & location!! I always look forward the hospitality of Marisol on the Concierge Club. The renovated lobby & bar is a stunning new addition!!

Stayed: August 2014, travelled on business
Thank Denise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 27 August 2014

Thank-you for your loyalty to our hotel and wonderful comments. We are pleased that that you commented on the refresh of our lobby and bar spaces and found it stunning. I will be happy to share your comments with Marisol and celebrate your recognition of her efforts.

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Reviewed 25 August 2014

We stayed here for 2 nights as part of a wedding party. They had gotten a block of rooms for wedding guests, so we got a discounted rate, which was nice. B/c parking was an additional $28 a day. There was a self-serve parking option but it only saved you $3. No free wifi either. This irked me more than paying for parking.

The lobby is loud, like a nightclub, and has like laser light things on the walls. But it is clean and modern. Check in went fast and the staff was friendly.

The floors are rooms are much more traditional than the modern lobby. Our room had blue striped wallpaper with some ugly drapes, and the bathroom had red striped wall paper. Interesting. But the room was BIG and the bathroom was HUGE. Very clean all around. Plenty of room for the 4 of us and our bags and wedding gear.

The hotel is directly across from the capital building, on what I'd call the "backside" of the mall, so not a super central location, but a short walk to everything.

Room Tip: Room 330 was big and had 2 queen beds
  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank travelreimagined_jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 26 August 2014

Thank-you for your review and feedback. We just completed a redo of our lobby with a number of unique, contemporary touches. We are in the design approval phase for our guest rooms and expect to begin a redo and refresh of our guest rooms the end of this year. We look forward to sharing these exciting improvements with you in the near future.

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Reviewed 25 August 2014

Recently stayed at the Renaissance in Providence for business. Friendly staff and pleasant atmosphere. Rooms are large, well decorated and bathrooms are very clean and well stocked with all essentials. Hotel is located walking distance from downtown mall and a very cute courtyard type gathering of restaurants. Hotel is reasonably priced. On the downside - they do not have a gift shop and I forgot my Saline solution so had to walk down to the mall. Also - they do not offer complimentary bottled water - another small negative... but overall a very pleasant stay.

Room Tip: Ask for a room w/ street view.
  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Alisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 26 August 2014

Thank-you for your review and wonderful comments. We truly appreciate your positive feedback about our rooms, design and the location of our hotel. We do have a retail shop located next to our front desk with a number of products to assist you during your stay with us, We will ensure to bring this your attention on your next visit. We look forward to being of service in the near future.

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Reviewed 24 August 2014

The Renaissance has an amazing staff... valets, housekeepers, front desk and restaurant. Everyone seemed to truly care about our needs. Word had spread throughout the staff that we were there for a funeral and offered their condolences. Much appreciated.
The hotel itself is beautiful and located in a perfect place for all modes of transportation and a beautiful view of the State capitol. The food in the restaurant was excellent!

Only con was the poor ventilation and lack of sound proof door to the bathroom. Minor issue when considering all the good points.

Room Tip: Higher floors have less street noise.
  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank seabreeze111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ren-Providence-Team, General Manager at Renaissance Providence Downtown Hotel, responded to this reviewResponded 25 August 2014

Thank-you for your wonderful review and comments about our valet, housekeeping, front desk and restaurant staff. Our staff is very passionate about ensuring our guests have a fabulous stay and it is wonderful to hear that they exhibited a caring, professional demeanor reacting to your needs during this difficult time for you and your family. We look forward to being of service in the near future when your travels bring you back to Providence.

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Additional Information about Renaissance Providence Downtown Hotel

Address: 5 Avenue of the Arts, Providence, RI 02903
Region: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Providence
#1 Luxury Hotel in Providence
#3 Family Hotel in Providence
#4 Romantic Hotel in Providence
Price Range: £140 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Providence Downtown Hotel 4*
Number of rooms: 272
Official Description (provided by the hotel):
Fuel your sense of wonder at the Renaissance Providence Downtown Hotel with geometric décor infused throughout inspired by the creative talents of world-renowned Rhode Island School of Design. Experience the sparkle of a re-imagined lounge and discover the "WOW'" factor in our guest rooms. All are warm and airy with splashes of color, comfy beds and bathroom fixtures that impart a luxurious feel. Renaissance Providence Downtown Hotel is among the most remarkable hotels in Providence, Rhode Island. Housed in a beautifully restored historic 1920s era building, the hotel's 264 exquisite guest rooms and 8 suites offer exceptional comfort. ... more   less 
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Also Known As:
Renaissance Providence
Providence Renaissance

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