My daughters and I went to the AZ History Museum this past week. We were very excited to see the 100 year quilts, the mine, and especially the children's hands on area. When we arrived, we were greeted by a friendly and informative volunteer. She gave us an overview of the museum and told us to be sure not to miss the children's area upstairs. We toured the museum, saving the hands on area for last. Sadly, when we arrived at the stairs to enter that section, it was closed off. We went back to the front desk to inquire about how long it would be closed. She informed us that we could still enjoy that area and just move the sign and go on up. We proceeded to follow her instructions, with renewed excitement. Unfortunately, just as we were headed up, a very rude and loud woman barked at us, "What are you doing?" We kindly informed her the museum volunteer gave us permission to go up. The rude woman told us we were not allowed up there and the volunteer didn't know what she was talking about. She continued on about the volunteers incompetence and that she would go talk to this woman. We decided to leave the museum at this point. As we were walking out, the rude woman was walking up to the volunteer and began to berate her, in front of us. I did state to the woman how disrespectful I thought it was, that she would talk to a volunteer in that manner. We were very disappointed to not get to see this section of the museum, especially after it had been so highly recommended. More importantly, I was very put off by the manner in which this rude woman would talk to us and directly to her volunteer. This elderly woman, who was volunteering, was clearly dedicating her valuable time and energy and had not right to be put down by someone or to be reprimanded in front of the public. I'm very disappointed with our visit to this museum.
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