This was my first trip to Miraval. Overall experience was very good on the variety of classes offered ,instructors and variety of food options offered . However, there were some very disappointing moments for a spa of this caliber. They ran out of their dinner specials twice in our three days , scallops one night and mashed potatoes on another, very unacceptable when you are paying top dollar for an all inclusive high end resort. They offered no substitution for either .
The most disappointing experience was when I went for an Ayurvedic treatment in the spa and the therapist was a " no show". Tis was one of the main reasons I chose to try Miraval . The spa managements response was rushed , saying they would substitute with a scrub and a basic massage that would be complimentary. I complained to Guest Services and they basically offered no apology and no response and no follow up. Then when reviewing my bill, they tried to charge me for their "complimentary" substitution. I went to Miraval specifically for these types of treatments. I can get a salt scrub and a deep tissue massage anywhere. Their billing is screwed up. You really need to watch it for mistakes . I found several . I was charged for my friends golf lesson which I did not sign up for (she did) and she was charged for one of my classes as well. They do not seem the least bit empathetic for their errors.
- Official Description (provided by the hotel):
- Situated in the warm shade of the Santa Catalina Mountains in northern Tucson, on 400 acres of idyllic land, Miraval Resort & Spa is an award-winning luxury destination retreat dedicated to opening eyes, minds, and hearts. Personalized attention, sumptuous casita-style guest accommodations, and the Life in Balance Spa continuously help Miraval garner accolades from SpaFinder, Travel + Leisure, and Condé Nast Traveler.Miraval’s innovative Life in Balance Spa features unique, mind-body treatments such as Spirit Flight, Naga Thai, and Utopia. Outside of the spa, additional rejuvenating experiences such as healthful cuisine prepared by award-winning chefs, integrative wellness programs, fitness pursuits, and challenge activities are designed to physically and spiritually reconnect Miraval guests on the path to a life in balance. ... more less
- Reservation Options:
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- Also Known As:
- Miraval Arizona Resort And Spa
- Miraval Arizona Hotel Tucson
- Miraval Arizona Tucson
- Miraval Life In Balance Resort Spa
- Miraval Arizona Resort & Spa Tucson