I am all about comfort and customer service. From the minute we arrived we felt like we were imposing on guest services and it continued throughout our entire stay. The other staff (spa, challenge course, restaurant and pool staff) were fantastic; however they could not make up for the lack of follow thru and rude nature of those in guest services who had to be engaged throughout our stay. For example, even after complaining to the resort manager who appeared to have agreed with our frustration, nothing changed. I was promised the bill would be emailed the day we left as he was having trouble pulling it up; it is two weeks later and I still don't have it. After experiencing the lack of service during checking in I tried to book a room at The Sanctuary, and if my favorite room there was available I would have switched hotels. It was not, so I stayed. I regret that decision.
On a positive note, the spa rooms are fantastic and the beds are hands down the most comfortable I have ever slept in....amazing.
- Official Description (provided by the hotel):
- Situated in the warm shade of the Santa Catalina Mountains in northern Tucson, on 400 acres of idyllic land, Miraval Resort & Spa is an award-winning luxury destination retreat dedicated to opening eyes, minds, and hearts. Personalized attention, sumptuous casita-style guest accommodations, and the Life in Balance Spa continuously help Miraval garner accolades from SpaFinder, Travel + Leisure, and Condé Nast Traveler.Miraval’s innovative Life in Balance Spa features unique, mind-body treatments such as Spirit Flight, Naga Thai, and Utopia. Outside of the spa, additional rejuvenating experiences such as healthful cuisine prepared by award-winning chefs, integrative wellness programs, fitness pursuits, and challenge activities are designed to physically and spiritually reconnect Miraval guests on the path to a life in balance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Evoline ltd, Traveltool, S.L.U. and HotelQuickly so you can book your Miraval Arizona Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Miraval Arizona Resort And Spa
- Miraval Arizona Hotel Tucson
- Miraval Arizona Tucson
- Miraval Life In Balance Resort Spa
- Miraval Arizona Resort & Spa Tucson