We had heard for years from friends how we had to go stay at TVR.
We never quite got around to getting to TVR until this past weekend.
We had booked a 2 night stay (Friday and Saturday nights) and we arrived late Friday night.
The place is poorly lit and even more poorly signed. You had to be part tracker to find your room.
They might want to invite Disney out for a week to teach them a thing a two about journey management.
The refrigerator in the room sounded like a diesel generator. Event with the door closed.
Most disappointing was the fact that the housekeeping staff failed to make up the room.
After a bust day out (left the room at 8am and returned at 3pm) with a desire to relax and refresh for the evening - to find the room the way we left it. Funny part ... the housekeeping staff greeted us that morning outside our unit. Maybe they went walkabout or on a ride themselves. When we called about the room, we learned housekeeping had gone home for the day. They blamed the matter on new stay. Convenient. A consolation ... we did get clean towels. Woo - hoo.
We won't be back. Highly overrated. TVR needs to learn what customer service is all about.
They may have skipped that chapter during owner and employee training.
- Official Description (provided by the hotel):
- Tanque Verde Ranch Resort was named "Best Dude Ranch in Arizona" by Dude Republic in 2012, as well as a "Top Ten Family Resort" by the Travel Channel since 2007, and a "Top Five Ranch" by Conde Nast in 2008. Tanque Verde Ranch is one of America’s old time cattle and guest ranches. Located on 60,000 acres of Tucson’s most breathtaking desert landscapes, nestled amongst the Rincon Mountains and adjacent to Saguaro National Park and Coronado National Forest. Established in 1868, the superb guest ranch is recognized as the last luxurious outpost of the old west providing guests with plush accommodations, unparalleled amenities and a vast array of exciting activities such as horseback riding, mountain biking, fishing and hiking. La Sonora Spa is the perfect place for a bit of quiet relaxation, and the kids will love all the supervised children's programs! Don't hesitate – getaway at one of the premier, all-inclusive dude ranches in the country. ... more less
- Reservation Options:
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- Also Known As:
- Tanque Verde Ranch Hotel Tucson
- Tanque Verde Ranch Tucson, Arizona