I booked two rooms for a three day stay because of the location, the kitchens and it being a resort. It is not a resort, though you pay a $24/day resort fee.It's a club that rents rooms that it's members didn't purchase and I think members are more a priority than guests. The pool is a good walk away and covered with floating lane markers- no splashing with kids here. Our two rooms were spacious, the beds comfortable, the staff was friendly and helpful and the location and grounds were very scenic. The "kitchen" was the first disappointment because there was nothing to cook with. We had to ask for utensils and they were brought right up: two pots and a skillet, a spatula and two plastic spoons, all old and scratched with deteriorating Teflon. There is a stove, dishwasher, coffee maker and small refrig but no toaster, knives, cutting board, pot holders, cleaning sponges or the usual things you use to actually cook with.
My wife and I in were in room 220 which was a Mountain View room with a nice view, standing bathtub and loud a/c that ran constantly. My daughter was in room 216, another "Mountain View" room except for the tree/hedge that stood three feet above the top of her balcony and blocked all views except for the sky. Her room did not have the coffee maker, iron or board and the clock was broken. As she discovered these, she called and they were quickly brought to her room. That night the lights above her balcony shined in through the large peaked windows above her bed. At sunrise, so did the sun as this is an east facing room. We were told at check in that the property was full or we would have asked to change rooms. She enjoyed a nice massage until she was charged more than the brochure in her room quoted. The friendly staff took care of that the next day, attributing the error to an old brochure and "the renovation". This room opened to a sitting area that had the same empty drink glasses sitting on a table the entire three days we were there. An exchange of emails with the Lodge brought an apology for the "view" in 216 and they said they would be purchasing new pots and pans.
- Official Description (provided by the hotel):
- Against the dramatic backdrop of the Santa Catalina Mountains, stately ancient saguaros lift their arms to the sky, a myriad of fascinating wildlife scurries about the Sonoran desert landscape and all is right with the world. Nestled in this pristine setting is the perfect vacation destination, the Lodge at Ventana Canyon, with 50 cozy one or two bedroom guest suites. We invite you to make the Lodge your home away from home. ... more less
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- Also Known As:
- Lodge At Ventana Canyon Hotel Tucson
- Hotel At Ventana Canyon
- Resort At Ventana Canyon
- Lodge Ventana Canyon
- Lodge At Ventana Canyon Tucson, Arizona