Just spent 4 days at the Lodge in room 202. We were later told that this was a renovated room. If so it wasn't much of a renovation. Light fixture wasn't working. Dishwasher never stopped and had to be shut down. Bathroom door couldn't be closed all the way. Wall outlet was defective.
When we arrived we couldn't check in because our room wasn't ready. We were told it would be ready momentarily. 80 minutes later at 4:20 our room was finally ready. We were told that some of the help went home sick. During our stay our room was well prepared one time, poorly prepared one time and incompletely prepared a third time.
The restaurant food, as we have previously found, was super, especially the Italian buffet on Wednesday night. Jon our server was super.
Unfortunately, as others have observed, the resort is definitely showing it's age and the renovation process seems to be moving too slowly to ever catch up. Sad to see this because we have had excellent stays in three prior years. Management was somewhat condescending when I asked about the situation. In their eyes everything is A OK.
- Official Description (provided by the hotel):
- Against the dramatic backdrop of the Santa Catalina Mountains, stately ancient saguaros lift their arms to the sky, a myriad of fascinating wildlife scurries about the Sonoran desert landscape and all is right with the world. Nestled in this pristine setting is the perfect vacation destination, the Lodge at Ventana Canyon, with 50 cozy one or two bedroom guest suites. We invite you to make the Lodge your home away from home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Ebookers, Booking.com, TripOnline SA, Hotels.com, getaroom.com, HotelsClick, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Lodge at Ventana Canyon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lodge At Ventana Canyon Hotel Tucson
- Hotel At Ventana Canyon
- Resort At Ventana Canyon
- Lodge Ventana Canyon
- Lodge At Ventana Canyon Tucson, Arizona