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“Stayed two nights and was interrupted twice ,once for the...”

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Westward Look Wyndham Grand Resort and Spa
Ranked #29 of 128 Hotels in Tucson
Sierra Vista
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stayed two nights and was interrupted twice ,once for the...”
Reviewed 4 December 2013

Stayed two nights and was interrupted twice ,once for the internet in the next room which was behind my bed ??? Really had to get out of my bed after 9:00 in the evening so the bed could be moved to fix the web.!!!And again by the maid at 8:00 in the morning, again waking both my lady and myself mistakenly to apparently clean the room. Overall was disappointed considering these rooms are not cheap

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, 2 January 2014
Dear Kenneth C,
Let me begin by saying thank you for taking a moment to share your thoughts with us. Please accept my sincerest apology that you did not have the experience that you had expected or we would have wanted. I have shared your comments with our management team, re-emphasizing our focus to deliver a Wyndham Grand experience to all of our guests. I do hope you afford us another opportunity to leave you with fonder memories. Thank you again for sharing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Santa Cruz, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 December 2013

We have stayed here a few times over the last few years while visiting family in Arizona and we have seen a slight decline in the property. The rooms are looking a little less fresh and in good repair. Room size is fantastic.

It rained while we were there and the whole courtyard in front of the room flooded and to get out of our room we had to wade through ankle deep freezing water. We called the front desk but they didn't do anything to resolve the situation.

Did have dinner at the restaurant one night and the food was pretty good.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WHS831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dearborn, MI
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 December 2013

Not sure what defines a resort now a days, other than the $20 standard fee that is charged, but this didn't really feel like a resort. Was it good, absolutely. It was clean, expansive, had well maintained paths and grounds, spacious rooms, and comfortable beds. The setup is more like condos, where rooms are separated from the main lobby and other facilities by being in individual buildings throughout the grounds. Each building has about 5-6 rooms. The room we had had a patio area in the back, big shower, king bed, desk, etc, what you'd normally expect.

The value was very good as we got a deal through hotwire ($100 w/ resort fee included). For that price, this place was excellent, top notch. At regular price, it was average. I would definitely come back again at the hotwire price though. It was quiet, comfortable, and close to the shopping of northern Tucson.

Room Tip: For a little better view, ask staff for a room at one of the higher level rooms. you may not be abl...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Drapes33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Property: Westward Look Wyndham Grand Resort and Spa
Address: 245 E Ina Rd, Tucson, AZ 85704-7011 (Formerly Westward Look Resort)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Tucson
#10 Spa Hotel in Tucson
#12 Luxury Hotel in Tucson
#27 Family Hotel in Tucson
#28 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort
Westward Look Wyndham Grand Resort And Spa Tucson, Arizona

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