Hotel grounds, lobby, and restaurant are very nice--much nicer than the room we stayed in. The room needs to be updated, painted and a new TV installed.More
- Free Wifi
- Free Parking
Hotel grounds, lobby, and restaurant are very nice--much nicer than the room we stayed in. The room needs to be updated, painted and a new TV installed.MoreShow less
Dear Douglas S,
Thank you for taking a moment to share your thoughts with us. I have shared your comments with our Director of Engineering to address the issues you described of your guest room. Again, thank you for sharing and we hope that we will see you again in the not too distant future.
A lovely location and wonderful rate via groupon website. Having stayed recently in two different rooms I would have to say there is still a need for some polish. Our first stay the room was lovely, nice amenities, beautiful surroundings. The second stay a few days later the room was a bit worn, dark and needing some TLC. The curtains leading to the patio were worn at the top with dark stains, someone should have noticed that and had them cleaned. I would suggest that they provide night lights as well as difficult to see if one gets up during the night. The restaurant is lovely, beautiful views of the city from the lounge area as well. With a little more attention to details this place could be a true gem.
The property is conveniently located and so beautifully set at the base of the foothills. My room faced east and had a lovely view! The two nature walks around the property are also beautiful. Gold restaurant has great dinner and breakfast selections. Everything I ordered there was flavorful and appropriately hot or chilled! All the staff on the property were very friendly and helpful. Yes, a few updates like better in-room wi-fi, more reliable tv cable service (during my 5 nights, I was never able to get all the channels), and a dimmer switch in the bathroom would have made my stay more convenient. However, the furnishings and decor of my room retain the historic charm of the hotel, which is one of the reasons I chose it. On my next visit to Tucson, I would book at room at the Westward Look!
I have stayed at WWL twice this year and I highly recommend it! Great views, good food and service and lots of pools to choose from. Also the gym facility's are excellent. I enjoyed the horseback ride in October on the grounds as well! A nice quiet stay. My only recommendations are a little more heat in the pool on the cooler months and the room service is a bit pricey. I will definitely be back!