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“Loved it! There was no reason to leave the resort!!”

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Westward Look Wyndham Grand Resort and Spa
Ranked #26 of 129 Hotels in Tucson
Reviewed 30 November 2010

We stayed at the Westward Look Resort over the Thanksgiving holiday to visit family in the area. I got an amazing deal on Priceline and for $15 more a night, we upgraded our room. The room was awesome. With the upgrade, our room had an extra sitting area with its own TV. The room was modern and obviously recently updated. Housekeeping did a great job every day.
Although we had to leave the resort to visit family, we easily could have spent our entire time there! We used the gym (top notch equipment), played tennis, went in the hot tub, got a massage, ate at both restaurants, and frequented the bar. The staff were amazing and went out of their way to make us happy. For example, we were playing tennis one day, and the staff person from the gym brought water to us on the courts. So nice!

  • Stayed: November 2010, travelled as a couple
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Thank JTRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westlook671, Director of Sales at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded 1 December 2010

Thanks so much for your comments! We're honored that you chose to spend your Thanksgiving with us and delighted to hear that you enjoyed your stay. We look forward to your return in the hopefully not too distant future.

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2,577 - 2,583 of 2,859 reviews

Reviewed 28 November 2010

i booked at the westward look because i was looking for a somewhat luxurious and very relaxing place to stay at an affordable rate, and the westward look provided exactly that! the rooms were beautiful, the bed was very comfortable, and the bathroom was lovely. i was a little surprised when i saw that my room was at grade level, but it actually made a lot of sense because it allows for a few rooms to be grouped together and for each room to have a private entrance (rathen than one big building with rooms stacked on top of each other). i used the spa and was completely happy with the services. i also thought the food available at the hotel was great and very reasonably priced. the grounds and pool were lovely, someone even came around to offer water and drinks.
overall the service was great, although the day staff were certainly more friendly. i arrived late and was quite hungry and was disappointed to find that there was no way to get anything to eat or drink, and there is nothing in walking distance of the hotel. my only other suggestion would be to provide coffee makers in the rooms. other than those small deatils, overall, a wonderful stay.

  • Stayed: November 2010, travelled solo
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Thank traveler01010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2010

There's a lot to like about Westward Look. The grounds are beautifully manicured and the appointments by and large are luxurious. There's a spacious feel to the grounds and the pool area, outdoor restaurant area and trails around the group give a relaxed and casually elegant feel. And the fitness facility has a lot to offer compared with most other hotels - a variety of new equipment to work different parts of the body - all well maintained. (I find the all-in-one set ups you generally find at many hotels are minimalist efforts to say they have a fitness center...but Westward Look, while not a full size facility, is sufficient and has a small tennis shop on premises to go with their three courts.) The area Westward Look needs to improve upon is attention to detail. My first room had a large bag of laundry in front of the outside door when I entered. The inside lamp was unplugged which made for a little groping to find another. One lit, the room was nicely appointed except for a paper thin connecting door missing a doorknob...threads of a screw sticking out in its place. The paper thinness became too apparent when a guest with a crying baby checked in next door. The crying turned to wails and I requested a move. The second room also nicely appointed had a squealing door that was way overdue on WD40 and a too snug fit that made the whole front wall shutter. On top of that the batteries had died on the thermostat so there was no heat, ac or fan. A visit by maintenance fixed that.. and also found an inoperable wall socket. All stuff I could live with. The nice soaps, the robe, the coffee maker with green tea are all very nice touches. If the things like missing doorknobs, inoperable plug sockets and thermostats, and bags of laundry left lying around were attended to ahead of time, the hard work they do on the rest of the facility could really shine.

  • Stayed: October 2010, travelled solo
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Thank The_Viceroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westlook671, Director of Sales at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded 1 December 2010

Thanks for your comments! We appreciate you taking the time to let us know how we can improve our resort. Although we strive to make everything perfect for every guest, there are times when we might have done better. Your comments will be taken to heart and will go a long way towards helping us to improve our resort. We hope you come back again and let us know if our improvements meet you expectations!

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Reviewed 25 October 2010

My wife and I stayed at this hotel for a week in October. The check in was quick. We were initially given a room a little too far from the lobby but they changed to a better location immediately on our request. The staff were very friendly and helpful. The food at the restaurant was very good. Although the room was spacious the air conditioner did not work that well. They changed the thermostat promptly but still it was not not too comfortable at night. My biggest complaint about the place is that they have a substandard fitness facility for a "resort"

  • Stayed: October 2010, travelled as a couple
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1  Thank mikeneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2010

Wonderful hotel. We have stayed her many times. Always restores the body & spirit. New renovations are great to include big shower stall and big room layout. Very private areas to explore. Great staff. One of our favorite spots in the world.

  • Stayed: October 2010, travelled with family
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2  Thank docnakona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestwardLookResort, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded 25 October 2010

Thank you for being a loyal guest of Westward Look Resort. It is always wonderful to hear from someone who has experienced the resort to its fullest. We look forward to welcoming you back on your return.

Alan Klein, General Manager

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Reviewed 21 October 2010

We loved our stay, the room and bath were great, staff did a great job, Loved the stall shower, don't see that usually in hotels, Everything felt clean and fresh, the grounds were wonderful. I rode a horse for the first time in 55 years, had a great time.
Service was very good, everyone was helpful and pleasant.
Pool area was great, the weather was warm and we loved having such a pretty pool to use.
I don't usually feel comfortable in hotels, but I did in this one. The staff was helpful and the hotel is run very well

  • Stayed: October 2010, travelled as a couple
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Thank phyllispenn3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestwardLookResort, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded 25 October 2010

Thank you for your positive feedback. The team will be happy to know you felt comfortable here. We work diligently to make Westward Look the "home away from home" for our guests. We hope you return soon for another stay and another trail ride!

Alan Klein, General Manager

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Reviewed 20 October 2010

I love the way the staff and all the service people treated us during our stay. Doors were opened with a smile, questions were answered with patience and we were waited on as if we were visiting royalty. Our rooms were beyond spacious and clearly newly decorated. The food was casual, but excellently prepared. This is a great place to get away.

Stayed: October 2010, travelled as a couple
Thank kissingcousin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestwardLookResort, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded 25 October 2010

Your wonderful comments will be passed on to our team. We strive to provide each guest with an exceptional resort experience, and they will be thrilled to know their efforts were recognized. We are pleased you enjoyed our newly renovated guest rooms and look forward to welcoming you back to Westward Look soon.

Alan Klein, General Manager

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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 E Ina Rd, Tucson, AZ 85704-7011 (Formerly Westward Look Resort)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Tucson
#10 Spa Hotel in Tucson
#12 Luxury Hotel in Tucson
#27 Family Hotel in Tucson
#28 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
Price Range: £84 - £259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort
Westward Look Wyndham Grand Resort And Spa Tucson, Arizona

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