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“Good for exploring Tucson and surrounding areas” 4 of 5 bubbles
Review of Hampton Inn & Suites Tucson East / Williams Centre

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Hampton Inn & Suites Tucson East / Williams Centre
Ranked #20 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersGold level
Atlanta
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good for exploring Tucson and surrounding areas”
4 of 5 bubbles Reviewed 4 August 2011

We stayed in a suite with another couple during a long weekend trip. We were in Tucson primarily to explore the surrounding national parks. It was a good location with clean rooms, a good rate and comfortable beds. No complaints here, Hampton Inns are usually no-frills, but pretty good and solid. The gym was clean as well.

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review. I also want to thank you for choosing our hotel as your destination for exploring Tucson and for the kind comments regarding your stay with us. It is the feedback from our loyal guests that make us succeed as a hotel. We loved having you here and look forward to making your next exploration of Tucson even more enjoyable.

Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

494 reviews from our community

Traveller rating
    280
    133
    52
    20
    9
See reviews for
181
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128
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
So.California
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 May 2011

Great bed--comfortable room with free parking & free wifi. Did not have opportunity to try included breakast. Extremely helpful staff, despite being very busy. Would stay here again next time we are in Tucson. We were on a road trip and stayed only one night.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzdoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review. Thank you for the kind comments regarding your stay with us here. The staff here works endlessly to provide top notch service and it is the ultimate compliment when reading a review such as yours. We loved having you here and look forward to making your next stay with us even better, hopefully you will be able to join us for breakfast next trip.

Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level Contributor
364 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 28 April 2011

Not one complaint here - good location, engaging staff, great spacious (king suite), clean room (excellent housekeeping) and quiet. Loved our room and this HI&S. All other ammenities good Hampton typical.

Kudos to the staff and management for a well run property.

HIGHLY RECOMMEND !!!!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TFopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review. Its feedback from our loyal guests such as you that make us succeed as a hotel. Thank you for the kind comments regarding the hotel and we are glad that you had such an enjoyable stay with us. We loved having you here and look forward to making your next stay with us even more enjoyable.

Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kirtland, Ohio
Level Contributor
290 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 4 April 2011

The check in was quick, and our room was very clean and quiet. It is located close to many restaurants and shopping. Major attraction are within 30 minutes. Breakfast is included and had many choices.

Room Tip: We used Hilton Honors Points .
See more room tips
  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amiga9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Willams Center, I want to thank you for taking the time to post a review. I also want to thank you for the kind comments regarding your stay with us. Its feedback such as yours that makes us succeed as a hotel.


Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Issaquah, WA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 February 2011

After reading some previous reviews that said the front desks clerks were rude, we steeled ourselves to the fact that we most likely wouldn't be asking any of them to donate a kidney. To our surprise, when we checked in Valentina couldn't have been more welcoming and helpful. She recommended restaurants and various parts of town to check out, and when she saw that we were staying for five nights, she printed a visitors' guide for us without us even asking. ALL of the women who worked at the front desk were friendly, always speaking to us as we came and went. Everything was great, my only complaint is that the Hampton Inns have very tiny trash cans in the rooms and no recycling containers. Everything that we stuffed into our trash can was recyclable- water bottles, beer bottles, paper coffee ups, etc. Maybe the housekeeping staff is picking through the trash and pulling those things out, but there is no need for them to do that. We are all grownups and can sort these things ourselves.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smith16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review about your stay with us. Thank you for the kind words about the staff and for the excellent feedback regarding recycling cans in the rooms. We are looking into options regarding this matter and appreciate the suggestion. It is feedback and suggestions such as yours and of all our loyal guests that make us succeed as a hotel and improve everyday. We loved having you here and look forward to your next stay with us.


Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 December 2010

Had a very nice stay in October and going back to Tucson for Christmas. Looking forward to the comfortable, clean and well-located hotel and friendly staff.

  • Stayed October 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pgwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review about your stay with us. We would also like to thank you for the positive comments regarding our hotel. We are glad that we could make your stay enjoyable and look forward to making your next stay with us even more enjoyable.

Thank you,

Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
1 review
1 of 5 bubbles Reviewed 3 November 2010

My wife and i stayed there for two nights, the breakfast was so so but the customer service was horrible! The lady with the long black hair who serves breakfast in the morning could not be anymore rude, we were there five minutes till 10 am. and my wife asked for a glass of milk, when she said that she was not able to open another gallon until tomorrow and stomped off slaming the lid to the cooker down. My wife and I were in disbelieve! The night shift staff at the front desk were so loud we could here them in our room, the tall bald guy who works at night was sitting out by the pool ,smoking away on a cell phone most of the evening in his uniform always walking around with his head down and on the phone looking suspicious the both nights that we stayed! We asked to speak to a manager, and they could never find the so called Mr. Meehan on the primises. We have stayed at other Hamptons before several times but never with such a poor staff with no customer service!!! We wont be staying there agian.....

  • Stayed October 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank kmicheals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, 18 October 2011
As general manager of the Hampton Inn and Suites Tucson East/ Williams Center, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I’m so sorry to hear about the service you received during your stay with us. We assure you that this is not the norm, and we will make every effort to ensure it doesn’t happen again. We hope that you’ll give us the opportunity to make this up to you the next time you’re passing through. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Tucson East / Williams Centre

Property: Hampton Inn & Suites Tucson East / Williams Centre
Address: 251 South Wilmot Rd, Tucson, AZ 85710
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tucson
#13 Business Hotel in Tucson
#16 Family Hotel in Tucson
#29 Romantic Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Tucson East / Williams Centre 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson
Hampton Inn And Suites Tucson East / Williams Centre
Hampton Inn & Suites Tucson East / Williams Centre Arizona

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