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“Superb Service!”
Review of Casino Del Sol

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Casino Del Sol
Ranked #9 of 129 Hotels in Tucson
Certificate of Excellence
Reviewed 27 December 2011

I stayed at the Resort on 12/24/11, room was great, beds are beyond comfortable. Pool is beautiful. I highly recommend PY steakhouse, fantastic cuisine, a tad bit pricey but worth every penny. Hotel staff is quite friendly and charming, Bell person April and Front desk associate Nicole are Exceptional. Will definately stay again.

Room Tip: Views are ALL great!
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  • Stayed: December 2011, travelled with friends
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Thank LilyBugAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 30 December 2011

Dear LilyBugAz,

I loved your review of our property...direct and very complimentary! Thank you very much.

I am glad you said that PY SteakHouse is worth every penney...as a destination high-end restaurant, the experience, the food, the presentation and the service cannot be matched anywhere! And Nicole, April, and the rest of the team will also be pleased when they read your comments.

Come on back soon and enjoy another great stay with us!

Happy New Year!

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870 - 876 of 908 reviews

Reviewed 26 December 2011

There are many world-class resorts in Tucson, but this new one stands equal to or above the rest. We stayed for four nights recently, enjoying the hotel ambiance while able to sample the casino games. The restaurants - particularly An's - are above reproach, and even the 'ordinary' Moby's has the same excellent service and food as the others. Even in Moby's the chef leaves the kitchen and checks that the guests are doing fine. Great place for breakfast. As 'Gypsies' pointed out, the weather in the late fall even in Tucson is not conducive to making full use of the pool area, but the evening 'bonfires' were fun. We did try the pool (I'm a swimming freak) which was chilly, perhaps 80 degrees they said, but it is a wonderful size and I want to do laps in the summer time. It's tough to find a pool or pool area that lovely in this area. I would also suggest that the world-class entertainers del Sol brings in to its amphitheater provide a special chance to enjoy the hotel facilities as well. Traffic to the resort during AVA entertainment can get a bit congested. Avoid it! Check in to the hotel and stay overnight at least - you'll probably add a few extra days just 'cuz it's so nice.
I almost forgot to mention parking. The parking garage is huge and right next to the hotel, making check-in easier than ever.

Room Tip: From what I can tell there aren't any bad ones! The lower numbers on each floor are closer to th...
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  • Stayed: December 2011, travelled with family
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Thank chuck0642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 30 December 2011

Dear chuck0642,

I would agree...4 nights is the perfect amount of time to spend with us with so many activities and amenities to enjoy! Thank you fo sharing your insights and recommendations to the world!

As our pool is heated year round to a comfortable 80-82 degrees, our guests are finding a plunge into the pool or whirlpool spas rather rejuvinating after a day of golf, shopping, gaming...or even after enjoying a fine meal at An Del Sol as you had mentioned! And the perfect place to dry off at night is under stars next to our 6 fire pits. Rememberm spring time weather is just around the corner!

And you correct...our 4-level garage makes for easy access in any weather conditions to our Event Center, Casino, and the Hotel as well.

Hope to see you back again soon, chuck0642...Happy New Year!

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Reviewed 25 December 2011

Very nice resort-style hotel, with the added bonus of the casino as well. The room was gorgeous and very comfortable. Nice to stay in a casino with NO smoke smell in the hotel part. Be sure to check out the PY Steakhouse. Only disappointment was that it was too cold to hang out in the resort pool area.

Room Tip: Ask for a room facing the south side - beautiful view of the pool, and the mountains in the distance...
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  • Stayed: December 2011, travelled as a couple
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Thank 85745Gypsies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 28 December 2011

Dear 85745Gypsies,

Thank you for taking time on December 25th to review our property and sharing your thoughts with the world.

As with many of the branded hotels, we have also created a smoke free guest room product, which has been very well received for the reasons you stated. The weather in Tucson will turn to spring-time temperatures soon; I hope you will be able to return to enjoy such a wonderful pool amenity which includes our furnished cabanas, the Oasis Pool Bar, children's splash pad, 2 whirlpool tubs, a massive zero-grade entry pool and our dazzling dancing waters nightime show.

Until then, 85745Gypsies,,,Happy New Year!

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Reviewed 22 December 2011

We were invited to visit the Casino Del Sol resort, which we had never been to, and was it a fabulous surprise! We live in the Phoenix area which is filled with great hotels and resorts, but the Casino Del Sol resort hotel can stand with any of them. After checking in to our room (with a gorgeous view of the desert and mountains), we wandered the property, finding our way to one of the bars, where Gilbert made us the MOST amazing Bloody Marys we've ever had! We watched the light show out at the pool, enjoying the music and the sunset, then it was off to the casino for dinner at An's.

II've been to a lot of Asian restaurants that serve sushi, but An's is incredible. Mr. An greeted us and made us feel welcome. We had been told to order the Del Sol roll and the Big Bertha roll, which we did, as well as the Golden Lobster roll and the Calamari (very tender!), but our favorite was the Playboy roll - FABULOUS.

I had a massage and a Pedicure at the Hiaspi Spa - these people know how to make you relax. Margaret gave me one of the best 80 minute massages I've ever had, targeting areas that needed work. Veronica's pedicure was excellent, and from what I understand, she does PERFECT gel nails. Robin, the spa manager, made us feel welcome and comfortable, and everyone catered to our every need. I highly recommend Hiaspi.

I am happy to recommend this resort - the rooms are beautiful, the staff attentive.

Room Tip: Rooms facing the pool also face the mountains and the desert
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  • Stayed: December 2011, travelled with friends
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Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 24 December 2011

Dear Amy T,

Sounds like the perfect getaway was had while you were our guest! Thank you for detailing every step in your review...sounds like an agenda our Concierge should suggest to every guest as the "ultimate" experience at Casino Del Sol; Gilbert's libations to start, dancing waters show at Oasis Pool, music and our gorgeous sunsets, sushi at An Del Sol, then renewal time at Hiapsi Spa. Oh, and you cant leave out some gaming time (and hopefully a big win!)

I am pleased to hear your comments about Hiapsi Spa as Robin and her team of professionals have done an outstanding job in creating sheer tranquility for our guests. I will be sure to pass along your thanks to Veronica and Margaret. Mr. An is always a welcome face in his retaurant and you already made note of Gilbert's talents...I'll be sure he knows you were so highly pleased as well.

Dont forget...we are just 90 minutes away so come on back soon for another amazing time at Casino Del Sol Resort.

Until then...Happy Holidays!

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Reviewed 20 December 2011

Hotel is very nice with spacious rooms and wonderful views. Pool area is outstanding. A must is dinner at PY's! Steaks are all certified angus beef and are excellent. Casino was crowded. Also try the Blue Panda roll at Mr. An's! Enjoy.

  • Stayed: November 2011, travelled as a couple
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Thank 7,171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 24 December 2011

Dear 7171,

I loved the review you posted for everyone to see; short and sweet! Thank you for taking time to do so during this very busy time of the year.

Our rooms on average are 420 square feet and do provide a sense of spaciousness - something that many newer hotels are lacking. And I am pleased you experienced 2 of our finest choices for dining - PY SteakHouse and An Del Sol. I would also recommend either to our Guests who are looking for a very special evening out; both are "must sees"!

I, too, will keep this short. Thank you again...and Happy Holidays!

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Reviewed 19 December 2011

There are plenty of great things about this new hotel. This hotel was well planned with alot of places to eat for all budgets. The employees take great pride in every thing they do to see that your stay meets all your comforts and needs. Free indoor garage parking is a great plus. Check it out you will not be disappointed.

  • Stayed: December 2011, travelled with family
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Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 1 January 2012

Dear Robert K.

Happy New Year! And thank you for the kind words in your review about your stay at Casino Del Sol Resort.

We do, indeed, offer a wide variety of dining options with something for everyone. From tasty frozen yogurt at Froz-An to the finest Certified Angus Beef at PY SteakHouse. And you can bet that our 4-level parking garage will be a hit once the summer heat returns!

I will pass your comment along to our team members highlighting your overall satisfaction and we do hope to see you again soon.

Be well,

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Reviewed 17 December 2011

the view from the rooms is gorgeous overlooking the pool and the mountains. the pool itself is heated and absolutely beautiful with cabanas and waterfalls. unfortunately it was raining the day we stayed there so we were unable to enjoy it. the hotel staff is very friendly. there are about five restaurants and several bars. the casino area itself is very spacious with high ceilings. some casinos seems oppressive but not this one. all in all a very pleasant place to stay.

Room Tip: ask for one above the fourth floor that overlooks the pool
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  • Stayed: December 2011, travelled with family
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Thank hellopuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Casino Del Sol, responded to this reviewResponded 24 December 2011

Dear hellopuff ,

I wanted to thank you for taking time to share your thoughts with the world about Casino Del Sol Resort. Sorry about the rain! The Oasis Pool is quite the hot spot on the nicer days; I wish the weather would have cooperated while you were here so that you could have taken advantage of our wonderfully wet amenity! As they say "there's always next time"!

On that note, I do hope you will be able to make it back to visit us again maybe for a bit longer so you can simply unwind, relax, and just "be".

Have a wonderful Holiday hellopuff!

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Additional Information about Casino Del Sol

Address: 5655 W Valencia Rd, Tucson, AZ 85757-9714
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Tucson
#6 Romantic Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Family Hotel in Tucson
#12 Business Hotel in Tucson
Price Range: £80 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casino Del Sol 4*
Number of rooms: 215
Official Description (provided by the hotel):
Casino Del Sol, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson. Includes: *Hiapsi Spa and Fitness Center, *Prema Lobby Lounge, *Festa International Buffet,*PY Steakhouse, *Ume Asian Cuisine Sushi Restaurant, *Expansive pool area featuring the Oasis Pool Bar, *High Limit Lounge, *Covered parking garage, *Various other restaurants. ... more   less 
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Also Known As:
Casino Del Sol Hotel Tucson
Casino Del Sol Tucson, Arizona

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