We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fairly Satisfied”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Casino Del Sol Resort
Ranked #9 of 128 Hotels in Tucson
Certificate of Excellence
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fairly Satisfied”
4 of 5 bubbles Reviewed 2 June 2014

First off let me say that the hotel is beautiful. The maid was excellent and the staff was courteous and friendly. I want to mention one thing that was a nuisance: The pool wrist bands. Here's a solution: For hotel guests with valid reservations and rooms, give them the different colored wrist bands for each day at CHECK IN because going to the counter each day to stand in line wasn't pleasant. The maids could easily deliver them to the rooms. Or, you need a room key to access the pool. Simple, and keep riff-raff out.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 2 July 2014
Thank you for your kind comments about the hotel and our very hardworking housekeepers. Also, we appreciate your suggestions about the wristbands for the pool. We are always trying to improve our guests' experience, and your feedback is very helpful.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

833 reviews from our community

Traveller rating
    554
    188
    49
    22
    20
See reviews for
179
350
49
63
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 June 2014

Clean and spacious rooms at an affordable price. I only wish there were more options for breakfast than Moby's restaurant. It wasn't bad food but not great. An's Japanese restaurant was a 5 on a scale of 1-10, 10 being great. I would rate Moby's a 5 as well. Beautiful pool but too many kids! It was closed early on night of 5/31/14 we suspect due to a kid pooping in it. We recommend that the main pool be for adults 18+ and they build a separate water/pool are for kids in another location. Other than that, we felt like it was great customer service and rooms were nice and also a great price.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VFelty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 2 July 2014
Thank you for taking the time to share your experience here at Casino Del Sol Resort. It sounds like we scored well at the hotel, but not so well in the food and beverage department. We do occasionally have an issue that arises where we have to close the pool, and we apologize for any inconvenience this may have caused you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gilbert, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

Just returned from a nice weekend at this resort.Just a few things I noticed.The place was clean,the smokey casino thing really didn't seem that bad.I'm a non smoker also, and the casino smoke seemed on par with most casinos in vegas I've visited.The staff was very friendly,some restaurant staff seemed to be in a coma,but overall nice people.Room was nice,updated,and the kuerig in the room was nice..Ate at the tequila factory,and PY steakhouse.The taquila factory was probably the worst Mexican food I've eaten in a very long time.It was inedible.The rice was a mushy paste consistency and the refried beans were a strange neon yellowish color.Chicken was old and everything is out of a can.Yes it's inexpensive,but I'd rather pay more money and get quality stuff.Steakhouse on other hand was amazing,great steak,great service,and a very comfortable dining room.Went to gallaghers in vegas couple month ago and PY blew it away,at a better price!Ok the pool.well the pool is beautiful,oasis pool bar very good.That is where it ends.The music they play in the pool area, is barely audible and needs to be turned up a little.The pool is over run with kids with every pool toy known to man floating around.As an adult you could barely make your way in.Footballs wizzing by your head,beach balls bouncing off your head,running on the deck.I could not believe how laid back the rules were.I also have kids so I don't mind them,but this was chaos.Very,very few adults ventured in.A separate kids pool,or at the very least a no pool toy,running on deck policy,(which is pretty standard) would help much.Even if only from a liability,safety standpoint.Just an observation also,but I didn't see very many kids walking to the rest room with mom or dad for many hours we were there,which tells me one thing!yuk!The water was incredibly cloudy and murky.All in all, it was a decent trip,and we would probably return since we are in the Phoenix area anyway.We did not gamble so I can't comment on that.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dan174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 2 July 2014
I was pleased to learn you enjoyed much of your stay with us, but do apologize for missing the mark in several areas. We take all feedback from our guests seriously, and continually work on giving our guests Four-Star service. Thank you for taking the time to give us your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, Arizona
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

We stay here whenever we are in Tucson and have never been disappointed. The staff is very friendly and efficient and really go out of their way for us. We enjoy the casino and the rooms have always been comfortable with a "welcome" on the tv screen. We have enjoyed the food - especially the Tequilla Factory, Festa Buffet and Moby's. We certainly recommend this place and will definitely be back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weevie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 2 July 2014
Thank you for your review. We appreciate that you would recommend Casino Del Sol Resort, and that you will be coming back. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 1 June 2014

The hotel is nice we had a great time. I booked a special event at the pool area Irma and gabriel worked very hard and it was fun a great success and a great value thank you for all your efforts! The only complaint I had was the pool side bar tender was unfriendly and kind of rude seemed put out when asked for drink

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomibarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 10 June 2014
Thank you for taking the time to write this review. Our Team Members work very had to ensure our guests have a good stay, and it sounds like Irma and Gabriel were able to do that. I will be sure and let Irma, Gabriel and their supervisors know about your kind comments, as well as the issue you experienced with the bartender. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parker, Colorado
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 30 May 2014

This is comparable to a two star. NOT that clean, had to call to have our room cleaned. Food at buffet was awful, staff actully argued over a tip in front of us. I was angry I paid so much for a crappy hotel. And... the gambling was really bad.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Deb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 10 June 2014
I am so sorry to learn you did not have a good stay with us. Our Team Members work hard to ensure our guests have a good stay, but it sounds like we missed the mark in your case. Please accept my apologies and my thanks for taking the time to share your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 May 2014

When we first pulled up, the only thing we noticed was the casino. Even though the resort was rated as Forbes 4 star and a AAA 4 diamond resort, it was anything but that. While it was clean and nicely decorated, you could tell quickly that the only thing they really cared much about was the casino.

The service in the restaurants and pool area was almost non-existent. No porters or bellman were to be found. Front desk personnel were overly helpful.

The pool area was pretty and looked well maintained. However, when I took my kids down there, the number of "gang-banger" type guests and their antics made us pack up and leave quickly.

If your looking to spend time with drunks, degenerate gamblers and various other members of the dregs of society, this might be the place for you. If you're looking for a quality resort for a nice getaway, go somewhere else.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SSchwartzFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVollmer, Manager at Casino Del Sol Resort, responded to this review, 2 July 2014
I am sorry to learn you did not have a good stay with us here at Casino Del Sol Resort. However, we appreciate you sharing your concerns with us, as we take all feedback seriously.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tucson hotels
12.3 mi away
Lodge on the Desert
Lodge on the Desert
#23 of 128 in Tucson
4.5 of 5 bubbles 932 reviews
11.6 mi away
Arizona Inn
Arizona Inn
#4 of 128 in Tucson
4.5 of 5 bubbles 663 reviews
7.2 mi away
Desert Diamond Casino Hotel
Show Prices
Show Prices
Show Prices
16.2 mi away
Westin La Paloma Resort and Spa
15.9 mi away
Hacienda Del Sol Guest Ranch Resort
19.4 mi away
Loews Ventana Canyon Resort
Show Prices
Show Prices
Show Prices

Been to Casino Del Sol Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casino Del Sol Resort

Property: Casino Del Sol Resort
Address: 5655 W Valencia Rd, Tucson, AZ 85757-9714
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Tucson
#6 Romantic Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Family Hotel in Tucson
#12 Business Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Casino Del Sol Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
Casino Del Sol Resort, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson. Includes: *Hiapsi Spa and Fitness Center*Prema Lobby Lounge*Festa International Buffet*PY Steakhouse*Ume Asian Cuisine Sushi Restaurant*Expansive pool area featuring the Oasis Pool Bar*High Limit Lounge*Covered parking garage*Various other restaurants ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Booking.com, Agoda, Hotels.com, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Casino Del Sol Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casino Del Sol Hotel Tucson
Casino Del Sol Resort Tucson, Arizona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing