We stayed at the motel on several occasions and the last one was less enjoyable.
Rooms were clean , A/C was running, TV set was operational. The fridge was clean and fit our needs. We asked for extra pillows and were told that we had to come to the desk and collect them. The housekeeping staff was nice and accommodating.We were charged with twelve days instead of the nine days that we actually stayed there.The wrong transaction was cancelled but the amount billed to our credit card has yet to be adjusted.
Here is the email we received in response to our query:
"Our records show that the three-day transaction was cancelled and the nine-day transaction was charged. We did run a preauthorization for the three-day transaction, and the hold for those can take quite a while to come off your account. We cannot tell you exactly how long it'll take for that hold to come off your account--that varies depending on your bank--but we can assure you that we only ran a charge on the nine-day transaction. We apologize for the confusion and any inconvenience."
We are very optimistic people, therefore we are are looking forward to having our credit card adjusted.
Even with this problem , we still recommend this motel.
BTW, the pool is nice, so yo can refresh yourself in Tucson's hot weather.
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- Also Known As:
- Super 8 Tucson/Grant Road Area Hotel Tucson
- Super Eight Tucson
- Tucson Super Eight
- Tucson Super 8
- Super 8 Tucson/Grant Road Area AZ Arizona