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“Lenny beck”

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JW Marriott Tucson Starr Pass Resort & Spa
Ranked #10 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lenny beck”
Reviewed 6 June 2014 via mobile

Omar was very helpful with my air conditioning issues. I was disappointed with the cabana because the tv was not working and I was charged for the entire package that was not available. It was very nice that Omar bought me a drink on behalf of the j w marriott at Starr pass.

Stayed June 2014
Helpful?
1 Thank Lenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,052 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (562)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014 via mobile

This hotel was breathtaking. It had a Moroccan/Anasazi feel to it. Billowing long linen drapery, Persian rugs and berry infused Ivey water . . . etc.,. Very peaceful, amazing views, and the price was surprisingly reasonable. The staff were friendly and accommodating, especially Robert the Engineer!

Stayed June 2014
Helpful?
1 Thank K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
314 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 4 June 2014

Stayed a couple of nites on business, in a very special location away from the city and airport, but very convenient to everything around in 15-20 minutes. Outside patio is a great place for drinks and to soak in the scenery of city lights, night hawks swooping in for bug and gas log firepits for atmosphere. River pool and water slide are great adds! Very clean and good service. They do a complimentary tequila shot every nite at 5:30PM, but as with most resorts almost everything else is extra-parking, internet, no shuttle service to airport, etc. There is a Starbucks for a quick breakfast that is reasonable. Lots of trails around the property, several restaurants and bars, we tried the Catalina BBQ - Mia, our server was fantastic, they have wonderful smoked meats-pulled pork, beef brisket, etc.

Room Tip: Ask to have a room on the pool side, also faces the city for fantastic views, especilly if you get a...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tqmman2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014 via mobile

From the beds, to the customer service at this resort is extra ordinary! If you have never stayed here before it is a MUST! I live in Tucson and and am literally five minutes away from the JW, I stay here at least every few months. I love everything about it!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claudia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
1 review
Reviewed 2 June 2014

The Catalina BBQ Company has a very friendly and comfortable atmosphere with a great patio and views. What makes the experience better is a set of bar tenders that make people want to come back and spend time and enjoy drinks and something to eat. One bartender is Kevin Brown and the other is Mia(don't know her last name). Good people and good service and good times!

  • Stayed June 2014, travelled with friends
    • Value
    • Service
Helpful?
Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chula Vista, California
1 review
Reviewed 2 June 2014

When we are in Tucson, we always make time to stop by the Catalina BBQ and Sport Bar even if we are not staying at the Resort or Golfing. The food and service is always outstanding, with great views of the golf course. Kevin is always in the sports bar to provide us with great service and drinks. Delicious choices of 3 different BBQ sauces to go with the ribs and brisket. Just an awesome relaxing atmosphere. Been going there for 3 years now, and hope to continue to go there even when my daughter is finished with college at the UofA. Great service, great food, great atmosphere = Great time.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

My husband and I decided to take our 19 month old twins to Starr Pass as it was previously our favorite couples retreat. Unfortunately, our twins had other plans! We got there and David greeted us with a smile and a helping hand. He was gracious as he unloaded baby stuff and even made my son giggle as he got us settled in. David was extraordinary - we were off to a great start! We headed down for dinner and went to see Cole and Jude for a dvd player (a must for entertaining 19 month olds!). Cole and Jude handled every guest with care and friendliness and when it came to me - even let me help make another employee laugh. That's when our get away went south - I had forgotten to drink enough water and was sick from heat exhaustion. Not to mention that neither one of our kids (who normally rock at traveling!) would absolutely NOT go to sleep. So sick mama, screaming kids and poor Dad all decided it was time to head home! David came to the rescue again and had us all loaded up (even triple checked the room for me!) in no time and settled in. No one made us feel bad for having to leave and in fact went completely out of the way to assist me in getting in the car quickly and on the road. Cole and Jude offered me water as we were checking out and seemed very sincerely concerned that we were leaving. I own a business and I can say without a doubt that their guest service was amazing and even better - it was sincere. So I can also say without a doubt you will receive the same amazing service if you go see Cole, Jude or David! If they can make our experience worthy of an "excellent" rating - imagine what magic they can perform on a good day?

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Tucson Starr Pass Resort & Spa

Property: JW Marriott Tucson Starr Pass Resort & Spa
Address: 3800 W Starr Pass Blvd, Tucson, AZ 85745-5115
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Tucson
#4 Green Hotel in Tucson
#4 Business Hotel in Tucson
#5 Spa Hotel in Tucson
#5 Family Hotel in Tucson
#7 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — JW Marriott Tucson Starr Pass Resort & Spa 4.5*
Number of rooms: 575
Official Description (provided by the hotel):
JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more   less 
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Also Known As:
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Starr Pass Hotel Tucson
JW Marriott Tucson Starr Pass Resort & Spa Arizona
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott

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