My husband travels more than he is home, and we have always been loyal to Marriott Hotels, even if it means traveling a little further. Unfortunately our most recent stay at JW Marriott, Starr Pass in Tucson has been so awful that we're re-thinking our loyalty. From poor service at check-in, to bad service at Plunge, to a totally inappropriate "Nick" dive-in movie that advertised itself to the spongebob/dora crowd, this hotel has been one disappointment after another. We've had problems with check-in/internet access, gold member services, it's been one hassle after another. We'll look at other hotels before we book another Marriott stay, forget about the points!
- Official Description (provided by the hotel):
- JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more less
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- Also Known As:
- Jw Marriott Starr Pass Resort And Spa
- Jw Marriott Starr Pass Hotel Tucson
- JW Marriott Tucson Starr Pass Resort & Spa Arizona
- Marriott Starr Pass Hotel
- Marriott Tucson
- Tucson Marriott