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“Convenient hidden jewel in Tucson”

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Best Western Royal Sun Inn & Suites
Ranked #16 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Cary, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Convenient hidden jewel in Tucson”
Reviewed 9 June 2011

Our room was spacious, very clean, very well furnished, and had a very comfortable bed. The room was very quiet and the 'black-out' curtains are definitely needed in Tucson where the sun rises very early. Usually motel rooms can be quite noisey but these rooms seem to be very well constructed. The wireless internet access was also excellent..
We chose this hotel for it's convenient location within a mile of the University of Arizona campus and also for its very reasonable rates. The complimentary full breakfast is definitely a great idea for travelers.
From the street, this hotel looks very nice and when you enter the enclosed courtyard, you quickly realize that you are in a very secluded protected area surrounded by spacious desert and tropical plants with water features. The swimming pool and exercise room also complete this pleasant hotel.
The front desk staff and others that we met on the premises were very cheerful and were quite happy we were staying with them.
We definitely will stay here again as it seems like our home away from home now...

Room Tip: Pool rooms might be quieter than parking lot rooms
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  • Stayed May 2011, travelled with family
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Helpful?
Thank PixelParlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 14 June 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a great stay with us.

I am pleased to inform you that we are already looking into updating our black outs & sheers to make them more modern & exceed our guest's expectations. Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Southbury, Connecticut
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2011

My wife, nephew, and I extended our 3 day stay to 7 because we found it to be a convenient base for touring Tucson, visiting friends, and hiking in the mountains. The suite was roomy and clean. Staff was helpful and friendly. Good breakfast too. No complaints.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tscrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 14 June 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a great stay with us.

Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 18 May 2011

We were very impressed with all the Best Westerns we stayed with throughout Arizona.
I'm glad we looked into staying at one, because we continued to look for any Best Westerns in all the areas we stayed in. Very Clean, staff was very friendly, and I wouldn't think twice about staying with them again.

Room Tip: Ask to show you the rooms they have available.
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  • Stayed May 2011, travelled as a couple
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Helpful?
Thank Effiebella25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 23 May 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a great stay with us.

Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
1 review
Reviewed 12 May 2011

Upon our quick check in, the lady at the desk was very knowledgeable/helpful, we unpacked and went over to the RS onsite restaurant. The kids were hungry, the only lousy service we received was from the "waiter" (I think his name was Evan?) Who barked out, "Have a seat wherever", when we walked in the door. So we sat at the counter next to the kitchen, we could instantly tell the cook was irritated with his "waiter". This guy could barely perform the job, he was terrible! The cook did a better job of recommending menu items, as Evan(?) was trying to figure out how to use his calculator just to ring up customers who had obviously been waiting for awhile.
Anyway, we let the front desk know about him right away.
Replace that guy!
After a restful night, we woke with the kids, went for breakfast hoping that the same guy wasn't on duty (Thankfully he wasn't or we would have gone anywhere else even though it was free!). Menu choices were limited, but it was okay. After we ate we went for an early morning swim. Very nice pool. Clean!
Overall, a nice place.

Room Tip: Ask for room by the pool.
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  • Stayed May 2011, travelled with family
    • Value
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Helpful?
Thank kcowboy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 23 May 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a good stay with us.

I am truly sorry about the service offered by Evan at the restaurant. Since your stay, we have made some changes in staffing at the restaurant & lounge in order to improve our customer service levels. We have also redesigned our entire menu. We are very excited about these changes & looking forward to offering outstanding food & service to all our guests.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
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Glendale, Arizona
1 review
Reviewed 9 May 2011

I have stayed at this hotel for quite some time now. I love the ongoing improvements, such as flat-screen tv's, that have been made. The best thing about this hotel is the service. The staff have gone above and beyond several times & are quick to respond.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ueastsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 23 May 2011
Thank you for taking time to submit this review. My team & I are happy to hear that you had a great stay with us. Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.

We are always working to improve quality of our hotel accommodations & recently we have just finished installing all new PosturePedic beds in all rooms.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 29 April 2011

We stayed for two nights as part of a touring holiday around Arizona. Upgraded to a king suite as a BW platinum member.
Nice comfortable BW room (a bit dark, but nothing surprising there - BW rooms are always dark). Clean jacuzzi bathroom (not that we used the jacuzzi). Slept well.
Good cook-to order breakfast (from a limited choice) in a busy on-site breakfast room/diner.
Had a fun evening in the bar next door, with a couple of big burritos to eat.

Hotel is in a pretty run-down area of town, with absolutely nothing worth going to within walking distance, unless you enjoy meeting the local drunks and homeless at the gas station: it was the only time I felt uncomfortable in the whole time in Arizona.

Room Tip: No lifts, so try to get ground floor
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  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
Thank ChrisBarnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 3 May 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a great stay with us. Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
2 reviews
Reviewed 21 March 2011

Overall a nice, clean place to stay. Beds are comfortable and room was clean, room was really dark - with all lights on - and, wireless was very weak...Parking is a mess - really tight and not very close to the rooms (which is bad if you have lots of stuff to take to the room). Also, big trucks were parked in the spots and took up 2 and 3 spaces. Front desk should instruct drivers to park on the adjacent lot, which is tied to restaurant. The free breakfast is good and the staff very friendly.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gregfh321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 3 May 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My entire team & I are happy to hear that you had a great stay with us. Positive comments from our guests is what drives us to consistently do better in providing clean & comfortable rooms along with superior customer service.
We will be re-painting the accent wall with a light and warmer color this summer o make rooms more brighter & welcoming. I have already spoken to our front desk staff regarding your comment on parking issue & we will do our best to make it more convenient for our guests.
We appreciate your comments very much & thank you for the business. We hope to see you soon.
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Royal Sun Inn & Suites

Property: Best Western Royal Sun Inn & Suites
Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#9 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#18 Romantic Hotel in Tucson
#18 Family Hotel in Tucson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western
Best Western Royal Sun Inn & Suites Tucson, Arizona

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