My expectations were a little bit higher than what I ended up getting from this Best Western. They really push their "upgrades" and talk it up much more than it really is. Perhaps, if the hotel was in a pathetic position prior, then maybe I could side somewhat with their enthusiasm.
The "new" beds aren't exactly as great as they contend. They are a very cheap "pillow top" at best, as they are hard, uncomfortable and springs can even somewhat be felt underneath, while sleeping.
The noise level from other rooms is quite high. It is comparable to the neighboring guests being in your room. The slightest talking or moderate level of the television will be audible. (Never mind the New Year's Eve raucous, we had to endure from the drunkards next to us).
There are numerous trains that wail through the area quite close, blowing their horns all throughout the day and evening. You will find them even more noticeable than the sounds from your neighbors. So, if you like trains and their whistles, this is the place for you!
We were in a suite. Everything is separated quite well. The jacuzzi was adequate and functioned well. The shower is with it (not separated from). There was a big huge honking shower sprayer, which was good thing, as the water pressure goes down dramatically at peak usage times. It isn't anything great to begin with but, gets the job done.
If you have an ipod or mp3, the clock radio has a cord you can use to connect with. (Yay)...if you like listening to your tunes through an $8 clock radio.
The pool area is quite nice and the hot tub is good, as well. They could become quite crowded on a good day, however.
The restaurant is quite good as well, for breakfast. You get to choose from a menu and it is included with your stay. Not the usual grab from an assortment of items that one would usually come across in a Best Western.
The staff was great and are extremely helpful. I am sure if any problems really bother someone to the extreme, they will be more than eager to help make your stay a pleasant one.
In hindsight, I suppose, the trick would be to not be overcome by the talk of all the upgrades (unless you've visited prior to them and find them amazing, as the management obviously does). It is a decent place to stay and has quite a bit to offer over the average middle of the road motel room. Just don't go into it with any flamboyant expectations and you'll be all right.
