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“Second stay at Royal Sun in Tucson...and will not be our last”

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Best Western Royal Sun Inn & Suites
Ranked #16 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 June 2013

Royal Sun has great location a few blocks from I-10, close to Univ of AZ and historic district of Tucson. Price is moderate, and includes free breakfast, a dinner discount, and 2 for 1 drink voucher. Rooms are very clean and comfortable, A/C has a real thermostat, we had walk in shower. Restaurant on property has an excellent dinner menu at reasonable prices and wait staff is friendly and efficient. Free breakfast is from menu, with 10 choices, including 2 eggs, bacon or sausage, home fries, and toast....not a buffet, but a real breakfast. We chose to eat there for both dinners during our stay, even though there were other restaurants nearby.
Front desk staff is very helpful, and even had a sense of humor (we "lost", then found our room cards). Staff called room, after we settled in, to verify we were satisfied with the room (we were). Water was available at the front desk for our day trips. We'll be back!

Room Tip: No elevator, so we always request ground floor.
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  • Stayed: June 2013, travelled as a couple
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Thank MAtransplant429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 3 July 2013

Hi,

Thank you very much for taking time in writing a wonderful review regarding your stay with us. We are happy to hear that you enjoyed Tucson & your stay with us.

Thank you for coming back to stay with us; we truly appreciate the business & your loyalty to our hotel.

Thank you for such kind words & compliments, we look forward to welcoming you again soon.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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901 - 907 of 1,213 reviews

Reviewed 4 June 2013

Wow! What a surprise in the heart of the city. This hotel is great. From the moment we pulled up until we left the facility, we felt comfortable and well taken care of. We were greeted by a very nice lady in the office who patiently answered all of our questions about the area, and offered us warm, freshly baked cookies. Our room was very clean and modern. There was a flat screened tv, a refrigerator, a very comfortable chair and ottoman, and the bathroom had earplugs and a make-up mirror. We were in our room about 10 minutes, and the front office called to see if everything was up to our satisfaction.

Our room was by the pool area, which was very nice, and quiet after 10:00. There is also a very nice work out area. The price of the room included two coupons for buy one ,get one drink in the bar, and a choice of 10 breakfasts offered at the restaurant on site. Both the bar and the restaurant were great....fast service and good food.

We will definately revisit this hotel! Great job!

  • Stayed: June 2013, travelled as a couple
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Thank TLC54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 3 July 2013

Hi,

Thank you very much for such kind words & your wonderful compliments, which I have shared with our staff. Your comments are by far one of the best compliments we have received from our guests.

We are always working on keeping our hotel at the highest standards of quality, cleanliness & especially customer service. Our entire team works very hard in achieving these goals. Comments such as yours are truly encouraging for us & we truly appreciate it.

We look forward to seeing you soon.

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2013

I have stayed at the Royal Sun many times. I have always had a top-notch experience. The rooms are exceptionally clean and the beds are very comfortable. The staff is friendly and helpful. I have never had any noise problems with any of the rooms that I have stayed in. The hotel is conveniently located near the downtown historical district and to the University of Arizona. The onsite restaurant is excellent, and there are many other good restaurants in the area.

Room Tip: I have stayed all over this hotel, and all of the rooms that I have had are outstanding.
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  • Stayed: May 2013, travelled solo
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Thank RAR1152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 24 June 2013

Hi,

Thank you very much for taking time in writing a wonderful review regarding your stay with us. As a frequent guest of our hotel, we are happy to hear that you always enjoy your stay with us.

We are also happy to hear that you enjoy our central location & hotel amenities. I am excited to inform you that we will be installing new furniture in all the rooms in next few months to enhance our guests' experience.

Once again, thank you for the business you have given us over the years & your compliments, we look forward to welcoming you back soon.

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2013

I'm afraid that readers will think I work for the place, but I don't. This is gospel, so help me!
We travel mostly on Amtrak, so I look for places close to the station. I found a hidden gem! This was the cleanest, best equipped and most comfortable place we stayed on our entire vacation. (I'm thinking perhaps EVER, but I'm trying not to be over-the-top here.) For the money, this was the bargain of the century. A two room suite, immaculate is an understatement. Do you know how had it is the keep white tile grout white? especially in the tiny corners and crevices? Walk around for a couple of hours in a pair of new white socks and they're STILL CLEAN on the bottom!?? How clean is that?!
Bed VERY comfortable, Room had all the amenities. Oh, and we only stay at places that have free Wi-Fi. I guess that's sort of a given these days.
Location convenient to services, grounds are just as immaculate as the rooms, and beautiful flowers everywhere.
And now the best part: the people. I my wife and I felt like royalty at the fast, efficient service, both at the front desk and in the adjoining restaurant. These folks acted like they were happy that we came there. Friendly is an understatement. I was blown away. Hope to go there again some day just to prove it wasn't a fluke.

  • Stayed: May 2013, travelled as a couple
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Thank Sid B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 24 June 2013

Hi Sid,

Thank you very much for such kind words & your wonderful compliments, which I have shared with our staff. Your comments are by far one of the best compliments we have received from our guests.

We are always working on keeping our hotel at the highest standards of quality, cleanliness & especially customer service. Our entire team works very hard in achieving these goals. Comments such as yours are truly encouraging for us & we truly appreciate it.

We look forward to seeing you soon.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2013

Very nice place. Updated clean rooms. Comfortable beds. Great breakfast (complimentary!) Servers in the restaurant are very pleasant too. Good AC! Decent pool to cool off too.
And great central location.

Room Tip: ground floor by the front desk would be the best, in my opinion. Still very close to the pool, but...
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  • Stayed: May 2013, travelled with family
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Thank ashannonrealtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 24 June 2013

Hi,

Thank you very much for such kind words & your wonderful compliments, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay with us.

We are always working on keeping our hotel at the highest standards of quality, cleanliness & especially customer service. Our entire team works very hard in achieving these goals. Comments such as yours are truly encouraging for us & we truly appreciate it.

We look forward to seeing you soon.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2013

We stay at this hotel every-time we are in Tucson, with the exception of when we are traveling and need to be close to the airport. The location can't be beat, while it seems to be a little out of the way for the Far East Side of Tucson, it is a direct shot to get from this location to Houghton Road, far east side of town, in 20 minutes.
The Suites are large with separate bedroom from living room. And, the suites have a sitting area outside on the porch. Nice for the Tucson summer evenings.
The Staff at this location is the Best of The Best and will do what ever it takes to make sure your stay is perfect. Make sure you say hello to Andrea, Julio or Carlos at the front desk and Ron, the morning waiter in the restaurant.

The way the Staff treats you certainly relates directly back to the management, because they all treat you so well.

Room Tip: We always stay in one of the full size Suites which are located in the back area of the hotel. It i...
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  • Stayed: May 2013, travelled as a couple
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Thank Murl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 24 June 2013

Hi Mr. Parker,

Thank you very much for taking time in writing a wonderful review regarding your stay with us.

As a frequent guest of our hotel, we truly appreciate the business. We are fortunate to have such a great team that really cares for our guests' experience. I will be sure to share your compliments with all our staff; I am sure they will be thrilled to hear your comments.

Once again, thank you for such kind words & compliments, we look forward to welcoming you back soon.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2013

This is our second stay at this property. We were visiting relatives that live in Oracle Valley at the tail end of spring break. The front desk had no problem moving our room away from the pool area that was full of screaming children (THANK YOU!!!). Comfortable, roomy, nice breakfast, parking is easy, what more could you ask for? We will visit again! Thank you.

Room Tip: Try to get a room away from the pool/breakfast area if you wish a more quiet experience. If you are...
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  • Stayed: April 2013, travelled as a couple
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Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 24 June 2013

Hi Victoria,

Thank you very much for taking time in writing a wonderful review regarding your stay with us. We are happy to hear that you enjoyed Tucson & your stay with us.

Thank you for coming back to stay with us; we truly appreciate the business & your loyalty to our hotel.

Thank you for such kind words & compliments, we look forward to welcoming you again soon.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price Range: £67 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western
Best Western Royal Sun Inn & Suites Tucson, Arizona

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