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Best Western Royal Sun Inn & Suites
Ranked #18 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
travelingal12
Level 4 Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great deal for the price”
Reviewed 23 March 2014 via mobile

I booked this place based on other Trip Advisor comments. I booked on the second floor so there would be less people walking by the room. There were outdoor tables and the pool ( which looked nice) but may have caused more traffic outside the room. Room was suitable but paper on the floor ( dropped by housekeeping?) . I pulled back the bedsheets as I do in every hotel room, to find a long black hair in the bed ( housekeeping?) but what turned my husband off,was the cup of coffee he was served the next morning at breakfast with lipstick still on it! The police were also there picking up someone dropped off the night before for a DUI. Next to the hotel is also an empty lot ( not much of a view out the bathroom window) on which a transport trailer spent some time, generating some noise while parking. Would I stay there again? I might..room was fine, breakfast included was really good and it's pretty central. The front staff is also very nice and helpful. I did hear the train at 5am but only because I was awake ...not enough noise to wake you up, and only one homeless occupant at the park across the street.

Stayed March 2014
Helpful?
Thank travelingal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi,

Thank you for your review. Please accept our deepest apologies for the inconveniences caused during your stay.

As the General Manager of best western royal sun it can be difficult to hear critical feedback, since we care so much about our customers and want to provide value and satisfaction for every one of them. However, I believe we can always improve, so I will share your thoughts with our team to see how we can enhance our customer experience in the future.

We hope that you will give us another opportunity to serve you in future. We truly appreciate your input.

Respectfully,
Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
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English first
LeMars, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

It wold be very difficult for any Best Western or any other chain to top the friendly, accommodating service that one receives at Royal Sun. The setting, the staff, the amenities are wonderful! I highly recommend this BW for any guest in Tucson.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Nancy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi Nancy,

Thank you for taking time in writing this wonderful review regarding your most recent stay.

We are extremely happy to hear one of the best compliments we can get from our guests. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring for our entire team.

Once again, thank you for the business; we truly appreciate it. We are looking forward to seeing you soon. . .

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cremona, Alberta
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2014

Good choice for anyone travelling with a pet... Quiet corner room and very little hotel noise made the stay pleasant... Good pool area and nice on-site restaurant...Courteous and professional staff... Not the best location because of the number of homeless people across the street in the park but safety and security is not a concern... We would return if our travels took us back to the Tucson area

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Norman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014

Have stayed at Best Western Royal Sun four times already and will do it again in the future. Service is outstanding, personnel is always willing to help, the rooms are very clean and extremely comfortable and the pool area is very nice. The restaurant on site is ok (breakfast is included) although the staff is very nice. I would highly recommend this hotel!!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ethel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi,

Thank you for taking time in writing this wonderful review regarding your most recent stay. We are extremely grateful for the business you have given us over the years & for your loyalty to our hotel.

We are extremely happy to hear one of the best compliments we can get from our guests. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring for our entire team.

Once again, thank you for the business; we truly appreciate it. We are looking forward to seeing you soon. . .

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, AZ, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 22 March 2014

Always a Great Experience ... Highly Professional Staff who welcome you with open arms and make you feel at home. The Rooms are neat and clean and have everything you could ask for to include an excellent internet! Finally, the location is great.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi Edward,

Every day we count our blessings that our hotel attracts such nice and kind hearted patrons like you. That you would take your time to so generously honor our staff is totally appreciated. We are believers that within each review one gets a glimpse of the character and quality of the reviewer as well as that which they review. That being the case....we can only hope that our hotel is near the quality that you represent.

Thank you for coming back to stay at our hotel. We truly appreciate the business & your loyalty to our hotel.

We are looking forward to welcoming you soon. . .

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Cruz, CA
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 March 2014

I chose this hotel carefully for the mid-point of a long two day road trip from California to Texas, and I was not disappointed. My son and I received a warm welcome after 12 hours on the road, and we headed straight to the hot tub after getting settled in our spotless, comfortable room. The hot tub was conveniently close to our room, and after a good soak, we headed for the lounge, where we used our two-for-one drink coupons and enjoyed a 10 piece Irish band jam session, celebrating the day after St Paddy's day--festive and lively. After enjoying the music and some wine, we went to bed and appreciated the firm beds and quiet. The next morning, we were happy to use our free breakfast coupons and were pleased we could get in for an early departure. All in all, it was the perfect choice for us---great value!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi Mary,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
Reviewed 21 March 2014

Very clean room, comfortable bed, quiet sleep. Will definitely stay here, if in that part of Arizona again. Next time we will be bringing bathing suits to try out the pool. The location was perfect for where we wanted to visit and staff directed us to a quaint little Mexican restaraunt just a couple blocks away.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Randall J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 31 March 2014
Hi Randall,

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal.

We are looking forward to seeing you in future. . .

Sincerely,

Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Royal Sun Inn & Suites

Property: Best Western Royal Sun Inn & Suites
Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#9 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western
Best Western Royal Sun Inn & Suites Tucson, Arizona

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