When checking on this hotel I call to ask about the hot tub and was told it was working properly. After arriving I walked to the pool area and ask the person in the hot tub if the water was hot. She replied it was but that there was very little power for the water jets. After I arrived at the hot tub the other guest, a visitor from Canada, stated she was here last year and the jets were the same as now with very little flow. The water was hot and felt nice but the gurgling sound of the water from the jets was disappointing. I later returned to the hot tub where another guest, from here in Tucson, stated he had called the hotel to ask if the hot tub was functioning properly and was informed it was.
The room was pleasant and clean. Towels are thin and toilet paper holder is hard to reach. With tiles on the walkways outside the room sounds from cleaning carts or luggage passing by is disturbing.
Breakfast was good. Several choices, cold & hot. The dinning area was small and very crowded and several people were seated outside.
At checkout I complained of the hot tub and the manager (Lynn) adjusted my bill (-$30.00 from $81.00 + fee/taxes).
As I was just staying the 1 night to meet a friend I am satisfied but would not want to spend any longer here without improvements.
- Official Description (provided by the hotel):
- Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Tucson Catalina Foothills-area. Delight in magnificent mountain views. Enjoy nearby UA, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: 24-hour Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more less
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- Also Known As:
- Best Western Plus Innsuites Tucson Foothills Hotel And Suites
- Best Western Plus Innsuites Tucson Foothills Hotel Tucson
- Best Western Tucson
- Tucson Best Western
- Best Western Innsuites Tucson Foothills Hotel & Suites Arizona